National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Fort Worth (TX); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to join their team. This exciting opportunity offers a chance to work remotely while contributing to the enhancement of cyber claims management. You will play a vital role in analyzing data, collaborating with key stakeholders, and designing training programs that improve claims processes. With generous time off, professional development opportunities, and performance-based incentives, this role is perfect for those looking to make a significant impact in the field. If you have a strong background in claims and a passion for cyber risk, this could be the perfect fit for you.

Benefits

Remote Work Flexibility

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with stakeholders to enhance claims handling.
• Design and implement training programs focused on claims management.

Skills

Analytical Skills

Negotiation Skills

Influencing Skills

Technical Knowledge of Cyber Lines

Education

Bachelor’s Degree in Related Field

Law Degree

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Remote work flexibility
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with stakeholders to enhance claims handling and provide expert guidance on cyber-related incidents
- Design and implement training programs focused on consultative claims management techniques
- Develop systems for collecting and reporting on claims data
- Act as a liaison between clients, insurers, and internal teams to improve claims management processes

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred
- Technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Strong analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM designation, or equivalent preferred
- P&C license or willingness to obtain
- Demonstrated ability to manage multiple tasks and deadlines simultaneously
- High sense of urgency and attention to detail
- Strong interpersonal skills and commitment to collaboration

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