National Credit Coordinator (100% Remote)

National Black MBA Association; Rosemont (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a National Credit Coordinator to join their team. This role involves providing credit and collections support for national customers, including managing customer accounts, negotiating payment arrangements, and ensuring compliance with regulations. The ideal candidate will have a strong background in credit and collections, excellent communication skills, and the ability to work independently. With a focus on personal development and continuous improvement, this position offers a dynamic work environment and a chance to build a rewarding career in the foodservice industry.

Benefits

Health Insurance

401K

Life Insurance

Paid Time Off

Stock Purchase Plan

Qualifications

• 2+ years in credit/collections or related financial roles required.
• Experience with D&B and financial risk tools is a plus.

Responsibilities

• Make credit decisions and establish payment terms within authority.
• Manage customer account applications and ensure compliance.
• Identify root causes of delinquency and communicate with stakeholders.

Skills

MS Office Proficiency

Effective Communication

Multitasking

Risk Assessment

Problem-Solving

Collaboration

Attention to Detail

Education

High School Diploma or GED

Associate Degree or CBA Certification

Tools

D&B Financial Risk Tools

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

This position has been segmented as "Remote Anywhere," meaning the work is completed 100% remotely anywhere in the U.S. except Hawaii or U.S. Territories.

The National Credit Coordinator provides credit and collections support for national customers. Responsibilities include customer setup, credit approval based on approval matrix, monitoring customer terms and compliance, and collecting on delinquent accounts. The role also involves negotiating payment arrangements, collaborating with national account sellers on financial issues, supporting third-party collections, and exercising judgment using existing systems and procedures.

Become a US Foods Associate!

Ready to build a career with a company that’s leading the foodservice industry?

We help YOU make it!

Our National Credit Coordinators can start between $24-$25/hour depending on experience and location.

Schedule: Mon - Fri, 8 am - 5 pm

Benefits: Full US Foods benefits starting DAY 1, including medical, dental, vision, 401K, life insurance, and more!

US Foods is a major food distributor with a culture of promoting from within, excellent training programs, and a focus on continuous improvement.

Main Responsibilities

1. Make credit decisions and establish payment terms within authority, monitor and maintain portfolio accuracy.
2. Manage customer account applications/setups ensuring proper ownership linkage for aggregation.
3. Obtain documentation, analyze, and approve credit terms for new accounts per Credit Policy.
4. Set up customer accounts and secure credit approvals.
5. Gather financial data for risk analysis and credit limit development.
6. Identify root causes of delinquency, communicate with stakeholders for resolution.
7. Manage accounts receivable for compliance, resolve issues timely.
8. Create payment plans and follow protocols for collections.
9. Prepare credit reviews and recommend credit limits.
10. Ensure compliance with regulatory requirements, including Sarbanes Oxley.
11. Follow collection guidelines for GPO-related accounts.
12. Recommend uncollectible accounts for write-off, assist with credit reporting.
13. Participate in projects and other duties as assigned.

Personal Development (5%)

• Update IDP and prepare for performance check-ins.
• Engage in performance management processes.
• Benchmark industry trends and participate in peer groups.
• Pursue learning initiatives.

Qualifications

Education: High School Diploma or GED required; Associate degree or CBA certification preferred.

Experience: 2+ years in credit/collections or related financial roles; experience with D&B and financial risk tools; food service experience is a plus.

Skills: Proficiency in MS Office (Excel skills including pivot tables, VLOOKUP, formulas), effective communication, multitasking, independent work, risk assessment, problem-solving, collaboration, attention to detail.

Physical Requirements: Ability to perform data entry and sustain focus for 8 hours daily.

Overtime compensation is provided. Benefits include health insurance, retirement plans, paid time off, disability, stock purchase, and life insurance. For details, visit: US Foods Benefits.

Compensation ranges from $21 to $30/hour, based on experience and location.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***