National Core Indicators and Incident Management Project Director

MARSHALLTOWN YMCA-YWCA; Richmond (VA); On-site; USD 61,900 - 78,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous tuition benefits

Retirement planning and savings options

Career development opportunities

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Research Administrator 1 to join their office in Richmond, Virginia. This role focuses on coordinating statewide research projects related to Medicaid services and requires exceptional organizational and project management skills. You will oversee multiple projects, ensuring quality assurance and compliance with relevant standards.

With a hybrid work arrangement, candidates should have experience in coordinating research or quality management projects. A Bachelor's degree in relevant fields is preferred. The position offers a competitive salary range of $61,900 to $78,000, along with VCU’s robust benefits package.

Qualifications

• Experience coordinating research, healthcare, or quality management projects.
• Ability to manage multiple priorities simultaneously.
• Demonstrated problem-solving and professionalism.

Responsibilities

• Coordinate daily operations for statewide research projects.
• Manage project timelines and deliverables across contracts.
• Conduct quality assurance activities to ensure accuracy.

Skills

Organizational skills

Project management

Communication skills

Data analysis

Education

Bachelor’s degree in a related field

Equivalent combination of training and experience

Tools

REDCap

SPSS

Excel

Job description

Unit: School Of Education MBU

Department: SOE Spec Ed and DP PPD

Department Summary: The Partnership for People withDisabilities at Virginia Commonwealth University celebrates over 40years as Virginia’s University Center for Excellence inDevelopmental Disabilities Research, Training and Dissemination(www.vcu.edu/partnership). We are seeking a dynamic person to serveas National Core Indicators and Incident Management ProjectDirector. This position will be open rank with an anticipatedslotting of Research Administrator 1 Job Code: 34211.

Duties & Responsibilities

• Coordinate daily operations for statewide research, survey, andquality management projects related to Medicaid HCBS services.
• Manage project timelines, deliverables, reporting requirements,and operational workflows across multiple contracts andprojects.
• Coordinate with a team on the implementation of the NCI-IDD andNCI-AD surveys, including participant outreach, interviewscheduling, interviewer coordination, and completion tracking.
• Recruit, train, supervise, and monitor interviewers and QualityAssurance Specialists (QAS), including part-time remote staff.
• Provide coaching, performance feedback, and support related tocomplex review scenarios and protocol implementation.
• Coordinate and monitor the Incident Management Look BehindReview process, including reviewer assignments, corrective actionreview activities, and quality assurance procedures.
• Develop and maintain project protocols, workflows, trainingmaterials, documentation systems, and internal trackingprocesses.
• Conduct and oversee quality assurance and inter-raterreliability activities to ensure consistency and accuracy acrossreviewers and interviewers.
• Manage project data preparation and quality assuranceactivities, including data cleaning, de-identification of sensitiveinformation, variable recoding, handling missing data, andcoordinating the integration of survey and administrative datasetsto support reporting and evaluation activities using systemsincluding REDCap, SPSS, and Excel.
• Maintain compliance with HIPAA, data security, confidentiality,and contractual requirements.
• Oversee project databases and data systems, including REDCapand other internal tracking systems. Work with staff to clean, analyze, and summarize project data
• Produce bi-weekly, monthly, quarterly, and annual reports,presentations, infographics, and dissemination materials.
• Respond to participant, family member, provider, stakeholder,and funder inquiries regarding project activities.
• Work with teams to present findings and project updates tostate agencies, committees, and stakeholder groups. Serve as a liaison among state agencies, contractors, and communitypartners.
• Follow established urgent and non-urgent unmet need protocols,including coordination with Adult Protective Services whennecessary.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Strong organizational, project management, and communicationskills.
• Experience coordinating research, healthcare, qualitymanagement, human services, or large-scale data collectionprojects.
• Experience supervising or coordinating staff, contractors,interviewers, or project teams.
• Experience working with databases, reporting systems, and datamanagement tools.
• Ability to analyze and interpret data and generatereports.
• Ability to work independently and manage multiple prioritiessimultaneously.
• Demonstrated ability to exercise sound judgment,problem-solving, and professionalism.
• Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU.

Preferred Qualifications

• Bachelor’s degree in public health, psychology, social work,sociology, health administration, research administration, humanservices, or related field, or equivalent combination of trainingand experience.
• Experience with Medicaid HCBS programs, including intellectualand developmental disability service systems.
• Experience with National Core Indicators (NCI) surveys orsimilar quality management initiatives.
• Experience conducting or supervising desk reviews, audits, orquality assurance activities.
• Experience with inter-rater reliability processes.
• Experience with REDCap, SPSS, and Excel.
• Experience working with state agencies, contracts, or federallyfunded projects.

Salary Range: $61,900.00-$78,000

Benefits : All full-time university staff are eligible for VCU’s robust benefitspackage that includes comprehensive health benefits, paid annualand holiday leave, generous tuition benefits, retirement planningand savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunitiesfor career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 34211N - Research Administrator1

Contact Information

Contact Name: Partnership forPeople with Disabilities HR

Contact Email: [e-mail]