National College Leadership Program Trainee - Chicago, Illinois

Hargrove, Inc.; Schiller Park (IL); In loco; USD 42.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K plan

Competitive compensation

Descrizione del lavoro

Encore offers a National College Leadership Program (NCLP) that typically starts in July. Trainees complete a 5-month Manager in Training program and are prepared for immediate placement into Operations Manager or Sales Manager roles across a nationwide network of venues.

Qualified candidates should have a BA/BS degree, at least 1 year of related experience, and a willingness to relocate. Training includes rotations in Technical, Operations, and Sales with a Chicago corporate office component.

Competenze

• Excellent communication, listening, and presentation skills.
• Strong interest in a management career with opportunity for advancement.
• Technical aptitude and comfort with new technology.
• Willingness to relocate and work at major metro hotel locations.

Mansioni

• Oversee operations and sales rotations during training.
• Support staff and manage customer satisfaction during live events.
• Participate in campus and corporate training at Chicago, IL.

Conoscenze

Communication

Leadership

Presentation skills

Customer focus

Formazione

BA/BS degree

Descrizione del lavoro

Job Details

Posting Details

• Posted on October 15, 2026

Locations

Showing 1 location Schiller Park, IL 60176, USA

• Pay or shift range: $42,414 USD to $55,138 USD
• Admin - Admin Support
• Full-Time
• Requisition #: TEMPL045868

Description

NATIONAL COLLEGE LEADERSHIP PROGRAM

The very core of Encore is our creative and skilled team members.

We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.

With a global footprint operating in more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.

Encore is seeking individuals interested in a career in operations management or sales. Our National College Leadership Program (NCLP) typically starts in July, and we are accepting applications where you can “Make Your Moment”. Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or a sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties.

If you are graduating within the Fall class of 2026 or Spring class of 2027 this leadership program can be a great opportunity for you.

Discover a place where you can build a career that’s packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you’ll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We’ll give you all the support and training you need to make an impact on our clients and your future – from cutting-edge technology to blended learning and role-based development programs.

Ready to take the stage? Make your moment.

Qualified candidates must possess the following background:

• 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
• At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus.
• Strong interest in a management career with the opportunity for advancement and promotion.
• Excellent communication, listening, and presentation skills.
• Effective leadership abilities and customer satisfaction focus.
• Technical aptitude demonstrated through interest and exposure to new technology.
• Ability to work at a hotel location within major metro markets.
• Flexibility to relocate

Training

• Trainees participate in Technical, Operations and Sales rotations.
• Hands-on learning in venues alongside our field leaders.
• Instructor-led training conducted at the corporate office in Chicago, IL.
• Certifications through online courses from the following ENCORE University Academies – Leadership, Technical, Operations, Sales, and Service.

When placed in an Operations Manager role you will be expected to manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control.

When placed in a Sales Manager role you will be responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.

Competencies:

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality
• Manages Complexity

Value People

• Collaborates

Physical Requirements:

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

hysical Requirements:

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours

Lifting Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally

Carrying Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never

Auditory/Visual Requirements

• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously

Pushing/Pulling Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally

Encore offers a competitive compensation and benefits package including health insurance and participation in a 401K plan. Trainees will receive a base salary and can earn a base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement will occur immediately upon successful completion of the training). Most importantly, we empower team members to make significant contributions to our business while developing their careers.

Locations: Encore provides service in over 2100 locations throughout the U.S., Canada, Mexico, and Europe. Below are locations where we typically place trainees during and after completion of the program:

• West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas
• Southwest- Dallas, San Antonio, Austin, Denver, Phoenix
• Midwest- Chicago, Nashville, Memphis
• Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico
• Northeast- Boston, New York, Philadelphia, DC Metro Area
• Canada- Toronto, Vancouver

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform criminal background screening and pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.