National Cemetery Eligibility Coordinator

National Cemetery Administration; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

National Cemetery Administration in St. Louis, MO seeks a Program Analyst to determine eligibility for burial in VA national cemeteries and to schedule interments.

The role acts as the primary contact for Veterans and their representatives, reviewing documents to verify service eligibility and coordinating burial logistics. Engagement includes outreach and responding to inquiries from internal/external stakeholders.

Qualifications

• One year of specialized experience equivalent to GS-07.
• Experience in gathering, analyzing, documenting and presenting data.
• Ability to run and monitor a project and provide customer service.

Responsibilities

• Process burial eligibility requests and determine eligibility for VA national cemeteries.
• Serve as primary contact for Veterans and representatives and schedule interments.
• Review legal documents and records to determine service qualifying for burial.
• Provide guidance to internal and external parties on burial benefits and respond to inquiries.

Skills

Customer Service

Analytical Thinking

Communication

Self-Management

Technical Credibility

Education

Master's degree or equivalent graduate degree

Job description

National Cemetery Administration in St. Louis, MO seeks a Program Analyst to determine eligibility for burial in VA national cemeteries and to schedule interments.

The role acts as the primary contact for Veterans and their representatives, reviewing documents to verify service eligibility and coordinating burial logistics. Engagement includes outreach and responding to inquiries from internal/external stakeholders.