National Accounts Technical Coordinator

A. O. Smith Corporation; Ashland City (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

Company-sponsored life insurance

Tuition assistance

Job summary

A leading global water heating company is seeking a National Accounts Technical Coordinator in Ashland City, TN. The role involves managing the replacement of water heaters for national restaurants, requiring strong communication skills and attention to detail. Candidates should have a high school diploma and 3+ years of relevant experience. Competitive benefits include medical insurance, retirement plans, and tuition assistance. Available working hours are Monday to Friday with on-call coverage required once a month.

Qualifications

• 3+ years of related work experience or training.
• Must be able to follow through on work assignments promptly.
• Must maintain confidentiality.

Responsibilities

• Manage planned and emergency replacement of water heaters.
• Coordinate delivery and communication with service providers.
• Process payments and invoicing via Salesforce.

Skills

Strong verbal and written communication skills

Independent and detail oriented

Ability to maintain good relationships

Education

High school diploma or GED

Tools

Excel

Word

Salesforce

SAP

Job description

Join to apply for the National Accounts Technical Coordinator role at A. O. Smith Corporation

A. O. Smith is a global leader in water heating equipment, headquartered in Milwaukee, Wisconsin, with operations worldwide.

This position will be based in Ashland City, TN. Working hours are Monday‑Friday 12:00 p.m. – 8:00 p.m. with a requirement for 1 week of on‑call coverage each month.

Primary Function

Employee will manage the planned and emergency replacement of water heaters for national restaurants and other hospitality organizations. Responsibilities include coordinating delivery, communicating with service providers, store managers, and facility managers, processing payments to providers, and invoicing customers via Salesforce.

Qualifications

• High school diploma or GED
• 3+ years of related work experience or training
• Strong verbal and written communication skills
• Fundamental knowledge of Excel and Word
• Must be able to follow through on work assignments promptly
• Independent and detail oriented
• Must be able to maintain confidentiality
• Knowledge of SAP, Excel, Word, and Salesforce is a plus
• Strong communication skills and ability to maintain good relationships with customers, providers, and co‑workers

Education

High school diploma or GED.

Benefits

Competitive compensation package and comprehensive benefits plans including medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs, and tuition assistance.

EEO Statement

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.