National Accounts Sales Operations Consultant - American Heritage

StanCorp Financial Group, Inc.; Tucson (AZ); Remote; USD 64,000 - 94,000; Full time

Job summary

The Standard is seeking a National Accounts Sales Operations Consultant in Tucson, AZ, to enhance operational performance through sales support coordination and data analysis. This dynamic role requires strong project management skills and a commitment to exceptional customer service, with a focus on continuous improvement.

Benefits

Rich benefits package including medical, dental, vision, and 401(k) matching

Annual incentive bonus plan

Generous paid time off including 11 holidays and wellness days

Paid parental leave and adoption assistance

Employee donation matching program

Qualifications

• Minimum 2+ years of experience in a sales support/coordination role required.
• Prior administrative and project management experience preferred.
• Background in the insurance industry is desirable.

Responsibilities

• Support development of reporting dashboards and metrics for the Sales team.
• Provide expertise in project management and sales support improvement initiatives.
• Assist with proposals and materials for sales and client meetings.

Skills

Adaptability

Customer Focus

Education

Bachelor's degree

Job description

The next part of your journey is right around the corner - with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

The Standard has completed the acquisition of the Employer Voluntary Benefits business from Allstate. This deal enhances our competitive position in the market with a comprehensive offering of workplace benefits products and capabilities.

Job Summary

Our Voluntary Benefits Division is growing! The National Accounts Sales Operations Consultant position is a dynamic role that combines elements of sales and marketing coordination, data analysis, reporting, and project management. The ideal candidate will be a versatile and strategic team player who can effectively manage cross-functional projects, optimize sales support processes, and drive data-driven insights to enhance organizational performance. This role will exhibit strong understanding of core business processes and take ownership of the position through self-motivation and continuous learning. This position contributes to specific projects within the department and prepares work for approval by others. You will adapt communication techniques to audience members, regardless of the positions of those members. In this position, you should feel comfortable identifying, understanding, and resolving complex problems within your own work area.

• Support efforts to ensure reports are consistent and data integrity is kept. Support the development of reporting dashboards.
• Support the creation and maintenance of metrics and reporting across the Sales team.
• Co-business owner for Business Continuity Planning and execution.
• Understand diverse customer base and customize approach for multiple customer types (agent, broker, strategic business partners, employers, policyholder, and national sales leaders).
• Provide expertise and project / process management. Provide input on resource needs including skills and education requirements (when leading project teams).
• Assist in developing materials for use in sales, marketing and client meetings.
• Implement capabilities to improve visibility into organizational performance and improvement. Provide written and oral communication of highly specialized terms and data and can present to others.
• Develop and influence a cross-organizational culture around continuous improvement. Actively seek to connect resources across departments to share expertise.
• Assist with Proposals
• Partner with Sales Support leaders to identify and implement sales support improvement initiatives from conception, through funding, prioritization, implementation, and measure. Measure results through improvements in cost and quality. Drive improved visibility into key sales support metrics around cost and performance. Develop and recommend new techniques to support innovative solutions.
• The ability to work remotely is a requirement of the role.
• Prior experience in a sales support / coordination role is a requirement of the role.

Skills and Background You'll Need

• EDUCATION : Bachelor's degree preferred.
• EXPERIENCE : Minimum 2+ years of experience in a sales support / coordination role required. 4+ years of experience preferred.
• Prior administrative, project management, and proposal analysis experience preferred.
• Prior background working in the insurance industry preferred.
• Travel : Ability to participate in up to four onsite meetings annually, within the US.

Key Behaviors of a Successful Candidate

• Adaptability - Demonstrates willingness to try new and innovative processes and approaches.
• Customer Focus - Performs necessary duties consistently and reliably to meet customer expectations.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect :

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption / surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range :

64,250.00 - $94,000.00

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action / Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

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