National Accounts - Risk Control Account Consultant

The Travelers Indemnity Company; Richardson (TX); On-site; USD 99,000 - 163,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid Time Off

Wellness program

Volunteer encouragement

Job summary

The Travelers Indemnity Company in the United States seeks a Risk Control professional to develop and oversee risk control services for national accounts, market services to clients, manage budgets, and coordinate with underwriting. This role requires strong communication, analytical thinking and the ability to travel on-site with clients.

Ideal candidates have five years of experience in safety and risk control, a valid driver’s license, and relevant certifications (ASP/CSP/ARM).

Qualifications

• Five years of experience in safety, risk control/management or related field.
• Valid driver's license.
• Certification to meet state-specific requirements, where applicable.
• Ability to communicate risk to underwriting and clients.

Responsibilities

• Maintain a field presence on site with customers 20%–50% of the time.
• Consult with clients on hazard strategies and risk control delivery.
• Analyze losses to identify trends and address loss leaders.
• Negotiate client expectations to balance service and cost.
• Influence clients to implement recommended plans.
• Build relationships with underwriting, brokers and risk control teams.
• Adopt Travelers digital technologies to enhance performance.
• Write technically detailed risk assessment reports.
• Perform other duties as assigned.

Skills

Strong communication

Analytical skills

Client relationship

Negotiation

Education

Bachelor's degree in related field

Certifications (ASP, CSP, ARM)

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$99,100.00 - $163,400.00

Target Openings

1

What Is the Opportunity?

Develops and oversees delivery of Risk Control services to assigned accounts country-wide. Has the ability to market and sell Risk Control services in new business presentations and to existing clients. Manages account budgets while responding to customer needs. Understands exposures and controls by class of business and can effectivley communicate information to underwriting. This role reports to the Risk Control Director National Accounts.

What Will You Do?

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses.
• Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources.
• Negotiate and manage client expectations to achieve appropriate balance between service and cost.
• Influence clients to ensure commitment to service plan and implementation of recommendations.
• Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account.
• Adopt and cultivate AI and other Travelers digital technologies into work practices to enhance performance and support organizational goals.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Casualty (Workers' Compensation, General Liability, Commercial Auto) Insurance industry knowledge strongly preferred.
• Strong communication and interpersonal skills.
• Technical aptitude, detail oriented.
• Ability to quickly establish credibility and rapport with a client.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Recognized relevant certifications (such as ASP, CSP, ARM).
• Bachelor's degree in related field.

What is a Must Have?

• Five years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

What Is in It for You?

• Health Insurance:Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.