National Account Success Manager - APE

Atlas Copco North America LLC; Rock Hill (SC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability coverage

PTO + 401(k)

Job summary

Atlas Copco North America LLC is seeking a National Account Success Manager for Portable Air to drive significant sales growth and strengthen customer partnerships. You will work closely with senior leaders to align strategies with market needs and lead cross-functional efforts across sales, marketing, and operations.

The role emphasizes transforming training to digital formats, delivering transparent customer reporting, and planning seasonal equipment needs while engaging internal teams to

Qualifications

• Five (5) years of demonstrated experience in selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly and effectively, tailoring messages for various customer audiences.
• Strong problem-solving skills to assess customer challenges and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies to enhance efficiency.
• Collaborative spirit with a proactive approach to cross-department collaboration.

Responsibilities

• Drive sustainable profitable growth with key accounts and transform the customer experience.
• Foster relationships with clients to build loyalty and position Atlas Copco as their partner.
• Lead the commercial and pricing strategy in collaboration with VP and Business Line Managers.
• Transition training materials and processes to digital platforms for ease of access.
• Provide insightful reporting on orders, service engagements, and business processes.

Skills

Technical sales

Customer relationships

Communication skills

Problem solving

Sales tools

Education

Bachelor's degree in engineering, business

Tools

CRM systems

MS Excel

Job description

Your role

As a National Account Success Manager for Portable Air at Atlas Copco, your primary mission revolves around driving remarkable sales growth for our Power Technique business. You will play a pivotal role in leveraging your technical expertise and a profound understanding of customer needs to achieve business objectives. Your collaborative efforts will involve working directly with the Vice President and Business Lines Manager for Portable Air, as well as closely coordinating with Regional Sales Managers and Product Marketing Managers. This collaboration will ensure that our sales strategies resonate effectively with our customer-centric focus.

In this dynamic and strategic position, your responsibilities will encompass a variety of impactful tasks:

• Drive sustainable profitable growth with key accounts, transforming the customer experience to ensure our solutions are always their "first in mind and first in choice".
• Foster exceptional relationships with clients to cultivate customer intimacy and loyalty, positioning Atlas Copco as their trusted partner.
• Lead the commercial and pricing strategy in collaboration with the VP and Business Line Managers, ensuring alignment with market demands.
• Revolutionize day-to-day operations by transitioning training materials and processes to digital platforms, enhancing accessibility and efficiency.
• Deliver insightful reporting that offers transparency to customers regarding business processes, from order status to service engagements.
• Maintain and manage ongoing customer interactions, leveraging local teams to push for optimal customer success outcomes.
• Enhance the company's market position and competitive stance within the industry through strategic initiatives.
• Plan and align seasonal equipment and service needs with customers, acting as a key expeditor for order processing.
• Facilitate prompt responses to specific customer requests by collaborating with internal departments, ensuring that control functions meet or exceed expectations.
• Champion initiatives that drive operational efficiencies by negotiating and partnering with stakeholders.
• Craft and execute marketing strategies tailored specifically to customers, including well-planned actions and promotions that drive business growth.
• Engage proactively with the marketing team to refine digital communication strategies, enhancing our online presence and improving customer access to resources like manuals and quotes.

To succeed, you will need

To excel in this role, you need to showcase a rich blend of skills and experiences that contribute to both personal and team success. We firmly believe in the value of diverse experiences and perspectives, and we welcome applications from candidates who may not meet every single requirement, as unique qualities can bring significant contributions to our organization.

• A bachelor's degree in engineering, business administration, marketing, or a related field.
• Five (5) years of demonstrated experience in selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly and effectively, tailoring your message for various customer audiences.
• Strong problem-solving skills that enable you to assess customer challenges confidently and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies that enhance efficiency throughout the sales process.
• Collaborative spirit with a proactive approach, showing adaptability to work across departments for achieving shared goals.

In return, we offer

• We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society.

Learn more at www.atlascopcogroup.com

Job location

This role operates in a hybrid environment, allowing you to work from our Rock Hill facility at 1059 Paragon Way for four days a week while enjoying the flexibility to work remotely one day a week. Some travel (up to 15%) may be required to meet client needs and attend important meetings.

Contact information

Talent Acquisition Team: Betsy Elizabeth Griffith

Hiring Manager: Edson Antonio de Santi Botelho

Our recruitment process is designed to be insightful and comprehensive, consisting of interviews and, for select roles, skills assessments to ensure a good fit for both the candidate and our organization. We are enthusiastic about learning about your unique skills and discussing how you can thrive within our team.