National Account Manager - Retail (Cleaning & Food)

Penray; Downers Grove (IL); On-site; USD 110,000 - 130,000; Full time

Job summary

An established industry player is seeking a National Account Manager to enhance customer relationships and drive business growth. This role involves managing key accounts, ensuring exceptional customer experiences, and leveraging data-driven insights to inform strategies. You will collaborate with cross-functional teams to align on key projects and develop effective sales tools. With a focus on profitable growth, you will strategize for vertical markets and contribute to the overall success of the organization. If you have a passion for sales and customer service, this is an exciting opportunity to make a significant impact.

Benefits

Medical, Dental & Vision benefits

Company paid Life and Short-Term disability

401k & company provided match

Paid Time Off

Bonus incentive programs

Qualifications

• 8+ years of sales, marketing, or customer service experience required.
• Ability to leverage data for informed decision-making.

Responsibilities

• Manage customer accounts to ensure a premium experience.
• Develop strategic plans for account and vertical market growth.

Skills

Sales experience

Customer service

Time management

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

CRM tools

Job description

PLZ is committed to product stewardship and innovation, strong ethical standards, sustainable operations and most importantly, the development of our people. Whether at our manufacturing facilities or corporate headquarters, PLZ prioritizes health and safety, and offers you the support you need to create the career you want, through engagement, equity and inclusion, and opportunity.

From household cleaning solutions to personal care products, and food to automotive lubricants, PLZ produces more than 2,500 different aerosol and liquid products in our facilities across the continent. We know that being the partner of choice for our clients starts with being the partner of choice for our employees. Learn more at www.plzcorp.com/careers or visit https://youtu.be/XYNIFpLQIJY

The National Account Manager is the direct point of contact and solutions provider for an assigned group of customers and a targeted new business development pipeline. You will be responsible to address all inquiries, issues and questions to deliver a positive customer experience. Additionally, targeted business development/sales in key identified accounts/verticals is a primary responsibility of this role. You are responsible to follow established best practices and utilize a high level of attention to detail to positively affect the business leveraging insights.

Key Responsibility:

• Manage all assigned customer accounts to deliver a premium customer experience that positions PLZ as the Partner of Choice in the marketplace.
• Work closely with cross functional business partners to stay updated on the status of key projects and keep the customer informed of key information as needed.
• Utilize data to generate opportunities that provide PLZ with a “right to win” while aligning with the strategic vision of the Cleaning and Food business unit and PLZ Corp. Utilize CRM tools to manage a sales pipeline to deliver consistent results.
• Smartly manage the cost vs. price and mix for assigned customers and exceed assigned budgets with a focus on profitable growth.
• Develop account and vertical market strategic plans to maximize opportunities and capitalize on profitable revenue growth to the business with a focused sales approach.
• Collaborate with Category Management/Marketing to acquire necessary insights and develop necessary sales tools to effectively penetrate end use verticals and close accounts.

Qualifications:

• Bachelor degree or equivalent experience.
• 8 years min. previous sales, marketing or customer service experience.
• Prior experience selling to large national retail accounts is valued.
• Ability to handle competing priorities. Time management skills valued.
• Ability to leverage data to drive informed decisions.
• Ability to work independently and collaborate as a team to achieve goals.

Compensation:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,000/year in our lowest geographic market up to $130,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

PLZ Corp offers a robust suite of benefits including:

• Medical, Dental & Vision benefits.
• Company paid Life and Short-Term disability.
• Voluntary benefits including additional life, disability, and hospital/accident insurance.
• 401k & company provided match.
• Paid Time Off
• Bonus incentive programs (Note, bonuses are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.