National Account Manager - PH/WIC

EKF Diagnostics; Town of Texas (WI); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading diagnostics company seeks a National Account Manager to drive sales in Public Health and WIC segments. This fully remote role requires strategic relationship management with government clients and active involvement in the sales cycle. The candidate should have substantial experience in business development within healthcare markets, demonstrating the ability to meet sales targets and navigate complex contracts.

Qualifications

• Three years experience in business development, sales, or partnership roles.
• Familiarity with government bidding processes and contract negotiations.
• Experience working with Public Health Departments.

Responsibilities

• Expand market presence and manage key accounts.
• Meet weekly targets for customer outreach and sales.
• Conduct customer visits and prepare sales presentations.

Skills

Sales Growth

Relationship Management

Negotiation

Analytical Skills

Communication

Education

High School Diploma or equivalent

Tools

CRM tools

MS Office Suite

Job description

All Jobs > National Account Manager - Public Health/WIC

National Account Manager - Public Health/WIC
Fully Remote • Remote Worker - N/A • Sales

Full-time

Description

*** Desired candidate resides in the Central US within 2 hours driving distance to a major airport ***

SUMMARY OF POSITION:

Responsible for expanding market presence, driving sales growth, and managing key accounts for EKF Diagnostics’ products in Public Health and Women, Infants, and Children (WIC) segments and government agencies, which can include federal, state, and local governments.

ESSENTIAL FUNCTIONS, included but not limited to:

• Contribute to sales growth by consistently meeting agreed-upon weekly targets for customer outreach, generating a strong pipeline of new potential customers, and effectively converting opportunities into EKF product sales.
• Develop and maintain robust relationships with government clients, WIC agencies, and key decision-makers to deeply understand their evolving needs, facilitate networking, and secure long-term contracts.
• Serve as the go-to expert for products, understanding client requirements and tailoring solutions.
• Represent the company at trade shows, National WIC Association (NWA) meetings, State WIC conferences, and other professional events to build brand awareness and generate leads.
• Utilize professional selling skills to identify, pursue, and close new business, expand within existing accounts, and ensure market penetration through targeted prospecting and strategic outreach.
• Proactively manage the entire sales cycle, from lead generation (inbound and outbound) and forecasting to delivering compelling presentations and closing deals.
• Work with designated Account Executive (AE) to generate accurate and weekly forecasts and 30-60-90 day sales pipelines.
• Prepare and deliver tailored presentations and proposals, negotiate contracts, establish pricing, and secure new and repeat business.
• Accurately track sales activities, forecast performance, through our Customer Relationship Management (CRM) tool and prepare essential reports (e.g., Quarterly Business Review (QBRs)).
• Collaborate closely with AEs, Sales Management, Marketing, and other departments to support sales efforts, launch promotions, and resolve customer issues
• Comply with Company policies, Quality Management System (QMS) and Standard Operation Procedure (SOPs), etc.
• Adhere to current Good Manufacturing Practices (cGMP); Ensure all direct reports comply.

SUPERVISORY RESPONSIBILITIES:

• None.

TRAVEL:

• Up to 80%
• Travel consists of weekly customer visits, business meetings, tradeshows, etc.; overnight travel will be necessary.

Requirements

REQUIRED QUALIFICATIONS:

• Authorized to work in the United States.
• High School Diploma, or equivalent.
• Three (3) years’ experience in business development, sales, or partnership roles with a strong focus in the Public Health and WIC markets.
• Proven success working with or selling to Public Health Departments and Government-funded healthcare initiatives.
• Familiarity with government bidding processes, contracts, and regulations.
• Experience with contract negotiations and execution.
• Current, valid Driver License with an acceptable driving record (as determined by insurance carrier).

PREFERRED QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university or equivalent.
• Five (5) years’ sales experience in medical sales, lab, science, or healthcare industry in general.
• Experience in a cGMP or regulated environment.
• Prior manufacturing experience.

BASIC SKILLS AND ABILITIES:

• Project a positive company image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; displays a professional attitude.
• Positively represent the Company in business settings throughout customer locations, trade shows, business meetings, trade association meetings, etc.
• Result-oriented with the tenacity and drive to seek new business and meet or exceed targets.
• Ability to flourish with minimal guidance, be proactive, versatile, flexible, and willing to work within constantly changing priorities with enthusiasm.
• Must have excellent communication skills in both reading and writing.
• Self-motivated and highly organized, with the ability to work independently and remotely.
• Detail oriented with a high level of accuracy, efficiency, and accountability.
• Proven ability to handle multiple projects and meet deadlines; work in a fast-paced environment.
• Initiative to offer new innovative ideas and improve processes.
• Demonstrated ability to navigate resources and work with cross-functional teams to achieve corporate objectives.
• Solid strategic thinking skills and ability to implement strategic plans.
• Ability to establish credibility and be decisive, while recognizing and supporting the organization’s preferences and priorities.
• Proficient with CRM tools (e.g., HubSpot, Salesforce) and virtual collaboration platforms.
• Proficient in MS Office Suite.

REASONING ABILITIES:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must have strong analytical and planning skills sufficient to determine resources and time required to complete projects.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

LANGUAGE SKILLS:

• Ability to read, write, speak, and understand the English language.
• Outstanding communication and presentation skills, both written and oral, to express technical and nontechnical concepts clearly and concisely.
• Exceptional interpersonal skills; ability to communicate effectively, internally, and externally at all levels and diverse personalities.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence, and procedure manuals.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• General knowledge of the metric system units (length, area, volume, capacity, mass, and weight) and U.S. equivalents.

VISUAL ACUITY:

• Close visual acuity to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, and reading.

PHYSICAL DEMANDS:

• Light physical activity performing non-strenuous daily activities of a primarily administrative nature.
• Stationary position sitting for prolonged periods of time while utilizing standard office tools.
• Constant repetitive motions that may include the wrists, hands and/or fingers to operate keyboard and mouse; dexterity and coordination necessary to handle files and single pieces of paper.
• The ability to hear, understand, and distinguish speech.
• Frequently communicate information and ideas with others to exchange information and understanding. Able to exchange accurate information in these situations.
• Frequently lift and/or move up to 10 pounds.
• When onsite, often move about inside the facility to access office machinery, correspond with other departments, attend meetings/training, etc.
• When onsite, must be able to wear and work in personnel protective equipment (PPE) as required.

ENVIRONMENT CONDITIONS:

• Well lit, heated/air-conditioned indoor office setting with adequate ventilation.
• The noise level in the work environment is low.