National Account Manager (P4)

DHL Express (USA), Inc.; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Gas card

401K match

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

PTO

Paid leave

Employee discount

Employee assistance

Training programs

Job summary

DHL Group in Raleigh, NC is seeking a National Accounts Manager to maintain relationships with key national customers, identify decision makers, and grow revenue by understanding customer priorities and leveraging DHL services. Role emphasizes new business development through cold calling, networking, and strategic account planning.

The ideal candidate has a BS/BA or MS/MA with 5+ years of sales experience in national accounts, preferably in logistics, and strong proficiency in Microsoft Office.

Qualifications

• BS/BA or MS/MA with 5+ years of previous experience (selling service vs. product preferred).
• Proven sales experience selling large, national accounts, multi-location business (Greater than $50K/monthly revenue targets) strongly preferred.
• State of the art knowledge of technologies, processes, and practices.
• Proficiency with Microsoft Office, database and web-based applications.
• Creative and innovative thinking in bringing successful resolutions to high-impact, and complex problems.
• Experience selling in the transportation/logistics industry is preferred.

Responsibilities

• Manage and build overall customer relationships by coordinating and leading the activities of customer focused teams
• Development of strategies to increase sales penetration and profits in assigned accounts
• Identifies business opportunities and assesses customer needs and matches them with DHL's services to acquire key national accounts
• Work on special assignments to support DHL strategies and initiatives
• Partner with the regional management team to coordinate customer requests and services that are being promoted
• Develop customized presentations for various decision making audiences to close on new business

Skills

Sales experience

National accounts

MS Office

Creative problem solving

Logistics industry experience

Education

BS/BA or MS/MA

Tools

MS Office

Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

We have an immediate career opportunity for a qualified National Accounts Manager. As a National Accounts Manager, you will maintain a close working relationship with key customers by identifying the key decision makers within the business, understanding each customer’s business challenges and priorities and maintaining a high level of customer satisfaction in order to increase the revenue streams. In addition, the National Account Manager will be responsible for growing new business through cold calling, networking and various other methods.

Key Responsibilities:

• Manage and build overall customer relationships by coordinating and leading the activities of customer focused teams
• Development of strategies to increase sales penetration and profits in assigned accounts
• Identifies business opportunities and assesses customer needs and matches them with DHL's services to acquire key national accounts
• Work on special assignments to support DHL strategies and initiatives
• Partner with the regional management team to coordinate customer requests and services that are being promoted
• Develop customized presentations for various decision making audiences to close on new business

Skills & Qualifications:

• BS/BA or MS/MA with 5 plus years of previous experience (selling service vs. product preferred)
• Proven sales experience selling large, national account, multi-location business (Greater than $50K/monthly revenue targets) strongly preferred
• State of the art knowledge of technologies, processes, and practices
• Proficiency with Microsoft Office, database and web-based applications
• Creative and innovative thinking in bringing successful resolutions to high-impact, and complex problems.
• Experience selling in the transportation/logistics industry is preferred

Employee Benefits & Incentives

• Competitive Compensation Range
• Bonus/Incentive Programs
• Monthly Car Allowance
• Company Gas Card
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.