National Account Manager (P4)

DHL Express, Inc.; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Bonus program

Monthly car allowance

Company gas card

401K with company match

Medical, dental, vision

Tuition reimbursement

Generous PTO

Paid leave

Employee discount program

Employee assistance & work life

Training opportunities

Job summary

DHL Express, Inc. is seeking a National Accounts Manager to sustain key customer relationships, identify decision makers, and grow revenue. You will manage cross‑functional teams and lead strategic initiatives to win national accounts.

The role requires 5+ years in sales, strong account management skills, and experience in logistics or transportation services. This position offers solid compensation and extensive benefits, with opportunities to advance within a global leader.

Qualifications

• BS/BA or MS/MA with 5+ years of previous sales experience.
• Proven sales experience selling large national accounts (>$50K/monthly revenue targets).
• State of the art knowledge of technologies, processes, and practices.
• Experience selling in the transportation/logistics industry is preferred.

Responsibilities

• Manage and lead activities of customer-focused teams to strengthen relationships.
• Develop strategies to increase sales penetration and profits in assigned accounts.
• Identifies business opportunities and matches DHL's services to acquire key national accounts.
• Work on special assignments to support DHL strategies and initiatives.
• Partner with the regional management team to coordinate customer requests and services that are being promoted.
• Develop customized presentations for various decision making audiences to close on new business.

Skills

Account management

National accounts

Sales strategy

Cold calling

Customer relationships

MS Office

Education

BS/BA or MS/MA

Tools

CRM software

Database

Web-based applications

Excel

Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

We have an immediate career opportunity for a qualified National Accounts Manager . As a National Accounts Manager, you will maintain a close working relationship with key customers by identifying the key decision makers within the business, understanding each customer's business challenges and priorities and maintaining a high level of customer satisfaction in order to increase the revenue streams. In addition, the National Account Manager will be responsible for growing new business through cold calling, networking and various other methods.

Key Responsibilities:

• Manage and build overall customer relationships by coordinating and leading the activities of customer focused teams
• Development of strategies to increase sales penetration and profits in assigned accounts
• Identifiesbusiness opportunities and assesses customer needs and matches them with DHL's services toacquirekey national accounts
• Work on special assignments to support DHL strategies and initiatives
• Partner with the regional management team to coordinate customer requests and services that are being promoted
• Develop customized presentations for variousdecision makingaudiences to close on new business

Skills & Qualifications:

• BS/BA or MS/MA with 5 plus years ofpreviousexperience (selling service vs. product preferred)
• Proven sales experience selling large, national account, multi-location business (Greater than $50K/monthly revenue targets) strongly preferred
• State of the artknowledge of technologies, processes, and practices
• Proficiencywith Microsoft Office,databaseand web-based applications
• Creative and innovative thinking in bringing successful resolutions to high-impact, and complex problems.
• Experience selling in the transportation/logisticsindustry is preferred
• +

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Compensation Range
• Bonus/Incentive Programs
• Monthly Car Allowance
• Company Gas Card
• Retirement Savings - 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer ._ We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic ._The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.