National Account Manager - Field-Based

TrueCar, Inc.; Houston (TX); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health, vision & dental premiums

401(k) contributions

Wellness reimbursement

Learning & development reimbursement

Flexible PTO

Paid holidays

Job summary

TrueCar, Inc. is seeking an Account Manager, Strategic Accounts to drive growth with dealer partners in major markets, including Houston. You will develop and train partners, maximize their participation, and build strong executive-level relationships to deliver revenue impact.

The role requires a proven sales and account management track record, excellent communication and presentation skills, and willingness to travel up to 80% domestically. Automotive industry experience is a plus.

Qualifications

• Proven track record in sales and account management.
• Experience meeting and exceeding goals.
• Excellent communication and presentation skills.
• Willingness to travel domestically ~80%.

Responsibilities

• Build executive-level, long-term relationships with enterprise groups.
• Understand groups' priorities, sales performance, market dynamics, growth objectives.
• Lead ROI conversations linking performance to revenue impact.
• Own and exceed revenue and growth targets.
• Deliver monthly/quarterly reporting and analytics to diagnose trends and opportunities.
• Drive product adoption and usage across rooftops.
• Identify close rate improvement initiatives (pricing, radius, lead handling).
• Partner with Support, Product, Analytics, Engineering to fix issues.
• Serve as primary strategic point of contact for enterprise dealer groups.
• Diagnose risks and implement retention strategies to minimize churn.
• Escalate material risks and opportunities to leadership with plans.
• Maintain forecasting and pipeline visibility in Salesforce.
• Meet and exceed revenue retention and expansion objectives.

Skills

Sales

Account management

Communication

Presentation

Travel readiness

Job description

Are you a self-motivated business development professional ready to skyrocket your career with a rapidly growing automotive technology leader ? TrueCar is seeking a dynamic Account Manager, Strategic Accounts to join our team and make a significant impact.

In this pivotal role reporting to the Director, Strategic Accounts, you'll be instrumental in empowering TrueCar dealer partners in our major metropolitan and high-profile markets. You'll develop and train them, helping them maximize their participation and success within our program. This isn't just an account management job; it's a chance to drive growth and forge strong partnerships alongside a passionate team.

The ideal candidate for this role will reside in the greater Houston, TX area and travel domestically as needed to client locations.

How you’ll drive TrueCar’s success:

• Build and grow executive-level, long-term relationships within assigned enterprise parent groups, including C-suite, operational leadership, and store-level decision-makers.
• Develop a deep understanding of each group’s strategic priorities, sales performance, market dynamics, and growth objectives.
• Lead structured ROI performance conversations, connecting TrueCar performance to unit sales, close rate, lead efficiency, and revenue impact.
• Own and exceed assigned revenue and growth targets.
• Interpret and deliver monthly and quarterly TrueCar reporting and analytics to diagnose performance trends, optimization opportunities, and revenue expansion strategies.
• Drive product adoption and utilization across assigned rooftops, increasing penetration within inactive or underperforming stores.
• Identify and implement close rate improvement initiatives, including pricing strategy, radius optimization, lead handling best practices, and operational refinement.
• Partner cross-functionally with Support, Product, Analytics, and Engineering teams to resolve systemic issues and improve dealer outcomes.
• Serve as the primary strategic point-of-contact for enterprise dealer groups; proactively diagnose risks and implement retention defense strategies to minimize churn.
• Escalate material risks, expansion opportunities, and roadblocks to leadership with clear action plans and revenue impact framing.
• Maintain accurate forecasting, risk documentation, and pipeline visibility within Salesforce.
• Consistently meet and exceed revenue retention, penetration, and expansion objectives across the assigned portfolio.

Your Expertise:

• A track record of proven success in sales and account management
• Experience managing, meeting, and exceeding goals and objectives
• Excellent communication and presentation skills, with the ability to listen for understanding and influence outcomes
• Ability and willingness to travel domestically 80% of the time by airplane or car for extended overnight trips weekly
• Automotive industry experience is a plus
• Advertising sales or training management experience is a plus

Who We Are

TrueCar is a leading digital automotive platform that uses technology to help car buyers save time and money through a nationwide network of Certified Dealers. Founded in 2005 by Scott Painter, TrueCar was built on the belief that serving membership and affinity organizations central to the car-buying process, including lenders, insurers, and dealers, enables a more valuable auto-buying experience for new and used vehicles. As part of its platform, TrueCar powers auto-buying programs for over 250 leading brands, including Sam's Club, AAA, and more than 100 credit unions.

We are seeking talented individuals who are energized by our commitment to save consumers time and money. We’ve stripped away typical corporate "bloat" to build a culture rooted in high performance and accountability for results. As a member of the TrueCar Crew, you can have a real & direct impact on our success as we continue to evolve the car buying experience.

Your TrueCar Experience

At TrueCar, we offer our Crew members the flexibility to split their work time between home and the office. While many days are remote, we expect our Crew to show up for the moments that matter—gathering in person when a project needs that extra collaborative spark because nothing replaces the energy of solving big problems in the same room. We provide you with comfortable shared workspaces in our Santa Monica headquarters office and other regional locations and equip you with a professional home office setup along with monthly reimbursements for your essentials, like phone and internet.

As a TrueCar Crew member, you will receive excellent benefits and perks that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this.

At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.

TrueCar does not accept unsolicited agency submissions.

If you are based in California, we encourage you to read this important information for California residents linked here.