National Account Manager

CARFAX; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

4-Day summer work weeks

Annual bonus program

401(k) matching

Generous time-off policies

Job summary

CARFAX is seeking a National Account Manager in the Washington, DC area to lead strategic relationships with major automotive dealer groups. You will serve as the executive point of contact, coordinating cross-functional teams to deliver client outcomes and drive growth.

The role focuses on relationship-building, onboarding, and data-driven account management, requiring frequent travel within your region and a strong customer-experience mindset.

Qualifications

• 10+ years of automotive account management experience.
• Ability to build relationships at the corporate level within top dealer groups.
• Strong collaborator with internal relationship-building ability.
• Frequent travel within the region, with overnights as needed.
• Proven ability in value creation and account planning.
• Able to run agenda-driven meetings virtually or in person.
• Customer experience focus with attention to detail in ongoing account management.
• Knowledge of dealer management software systems (plus).
• Strategic thinker and problem solver.

Responsibilities

• Build relationships at all corporate levels within the assigned customer base.
• Cultivate new business development opportunities.
• Coordinate all client interaction across internal and customer-facing teams.
• Review and analyze customer performance data and metrics.
• Manage all phases of onboarding: implementation, deliverables, training.
• Respond rapidly to customer needs with exceptional service.

Skills

Automotive account management

Corporate relationship development

Collaboration

Travel readiness

Account planning

Strategic thinking

Tools

Dealer management software

Job description

National Account Manager

Account Management Jobs Washington,District Of Columbia

Description

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!

The National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX’s corporate dealership customers.

What you'll be doing:

• Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
• Cultivate new business development opportunities
• Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
• Review and analyze customer performance data and metrics
• Manage all phases of new onboarding: implementation, deliverables, training
• Respond rapidly to customer needs and provide exceptional levels of customer service

What we're looking for:

• 10 + years of automotive account management experience.
• Demonstrated ability in developing relationships at the corporate level within top dealer groups
• Must be a strong collaborator, and have demonstrated ability in developing relationships internally
• Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
• Proven ability in value creation and account planning
• Ability to run an agenda driven meeting either virtually or in person
• A focus on a great customer experience and attention to detail in ongoing account management efforts
• Knowledge of dealer management software systems (plus)
• Must be a strategic thinker and problem solver

What's in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces

Don't just take our word for it:

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work

About CARFAX and S&P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement:CARFAX is an Aff… The policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement:CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.