National Account Manager

Easy Ice; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401k Company Match

PTO and Holiday Pay

Fitness Membership Reimbursement

Growth-oriented culture

Job summary

Easy Ice seeks a National Account Manager to manage and grow a portfolio of national and regional chain customers, delivering regular business reviews and account strategies to support monthly and annual sales targets.

You will collaborate with Field Sales, Operations, and Customer Support to ensure seamless service delivery, expand locations, and renew contracts while building long-term partnerships.

Qualifications

• Bachelor’s degree preferred.
• 5+ years of B2B account management experience, preferably with multi-location or chain customers.
• Proven ability to grow existing accounts and hit revenue targets.

Responsibilities

• Manage an assigned portfolio of national account relationships as the primary point of contact.
• Achieve monthly and annual revenue/sales goals.
• Grow assigned accounts through expansion, upgrades, and service renewals.
• Conduct quarterly and annual business reviews to highlight value and identify new opportunities.
• Understand customer organizational structures, billing processes, and procurement requirements.
• Collaborate with Field Sales, Operations, and Customer Support to ensure smooth service delivery.
• Review site surveys, installation timelines, and service deployment details with customers.
• Maintain accurate pipeline, forecasting, and account documentation in CRM.
• Prepare pricing, proposals, and renewals that meet Easy Ice and customer standards.
• Perform additional duties as needed to support company objectives.

Skills

Strong communication

Presentation skills

Structured account management

Negotiation skills

Organizational skills

Entrepreneurial mindset

MS Office

CRM platforms

Team oriented

Education

Bachelor’s Degree

Tools

CRM platforms

Job description

Build your best future with the Easy Ice team- Cool Careers Start Here!

We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work.

Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive pay
• 401k Company Match
• PTO and Holiday Pay
• Fitness Membership Reimbursement
• Hands on experience that promotes a growth-oriented culture
• Personal growth opportunities which encourages employees to “think outside the box”
• Challenging and meaningful work that fosters learning and development
• Fun fast-paced company culture and work environment
• Collaborative team environment to support and mentor each other
• Check us Out: Easy Ice

POSITION SUMMARY

The National Account Manager is responsible for managing, retaining, and growing an assigned portfolio of national and regional chain customers. This role drives Easy Ice’s strategic growth by expanding account revenue, adding new locations, and strengthening long-term partnerships.

The National Account Manager delivers regular business reviews, understands evolving customer needs, and executes account strategies to support monthly and annual sales targets.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage an assigned portfolio of national account relationships as the primary point of contact.
• Achieve monthly and annual revenue/sales goals.
• Grow assigned accounts through expansion, upgrades, and service renewals.
• Conduct quarterly and annual business reviews to highlight value and identify new opportunities.
• Understand customer organizational structures, billing processes, and procurement requirements.
• Collaborate with Field Sales, Operations, and Customer Support to ensure smooth service delivery.
• Review site surveys, installation timelines, and service deployment details with customers.
• Maintain accurate pipeline, forecasting, and account documentation in CRM.
• Prepare pricing, proposals, and renewals that meet Easy Ice and customer standards.
• Perform additional duties as needed to support company objectives.

POSITION QUALIFICATIONS

Education: Bachelor’s Degree preferred.

Experience: 5+ years of B2B account management experience, preferably with multi-location or chain customers. Proven success growing existing accounts and meeting revenue targets.

DESIRED SKILLS

• Strong communication and interpersonal skills.
• Excellent presentation abilities, including business reviews.
• Ability to follow and execute structured account management processes.
• Strong negotiation skills and comfort working with contracts.
• Highly organized; capable of managing multiple large accounts simultaneously.
• Entrepreneurial mindset with strong ownership of results.
• Proficiency in MS Office and CRM platforms.
• Self-motivated, reliable, and team-oriented.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.