National Account Manager

Dorman Products; Detroit (MI); On-site; USD 100,000 - 130,000; Full time

Job summary

Dorman Products is seeking a National Account Manager to drive sales and customer relations with high-volume accounts. This role demands a self-starting expert with at least 5 years of experience in account management. Work is mainly onsite with travel; applicants should be proficient in data analysis and Microsoft Office, paired with excellent communication and negotiation abilities.

Qualifications

• Expertise in Microsoft Office Suite and data analysis required.
• Minimum of 5+ years of applicable experience in account management.
• Self-starter capable of thriving in a remote setting.

Responsibilities

• Drive sales and profitability with assigned high volume accounts.
• Build strong relationships with key accounts and manage product lifecycles.
• Analyze data and provide forecasts to optimize sales strategies.

Skills

Microsoft Office Suite

Data analysis

Collaboration

Negotiation

Presentations

Education

Bachelor's degree in business, automotive technology or a related field

Master of Business Administration

Job description

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Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2 billion in 2024.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The National Account Manager (NAM) is the primary sales contact for all assigned categories with these high volume, nationwide accounts. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman HQ to ensure these accounts receive best in class customer service. This position is a sales leadership role that will have exposure to the highest level executives at the customer and Dorman's internal organization. The NAM will be based in the Raleigh, NC area and will be expected to work onsite and travel as needed.

Primary Duties

• Drive sales, profitability and awareness of Dorman Products with the assigned, high volume accounts, in support of business plan achievement.
• In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
• Responsible for building strong cross functional relationships with these accounts and gaining expert knowledge on the customer's go to market strategy.
• Partner with these key accounts to create and deliver upon joint business plans, implement promotional strategies and conduct regular line reviews.
• In order to increase sales, competent in data analysis, reporting and forecasting activities and well versed in fact based sales techniques.
• Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
• Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
• Other duties as assigned
  
  

Qualifications

• Expertise in Microsoft Office Suite and data analysis
• MS Excel - must be proficient with v-lookups, pivot tables, etc.
• Self-starter that thrives in a remote setting
• Must have collaborative approach and able to build sound relationships
• Able to influence others and negotiate as needed
• Excellent communicator - verbally and written
• Solutions oriented - strategic view
• Fact-based competitive selling experience
• Strong presentation skills
• Physical Requirement : Capability to lift 20 pounds.
• Working Conditions : While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.
  
  

Education / Experience

• Bachelor's degree in business, automotive technology or a related field required
• Master of Business Administration preferred
• Minimum of 5+ years of applicable experience (account management with key accounts or national account management)
• Experienced with corporate travel and able to travel 20%+ of the time
• Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies
  
  

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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