National Account Manager

Sodexo; Boston (MA); Remote; USD 80,000 - 120,000; Full time

Job summary

Sodexo is hiring a National Account Manager (NAM) to oversee client relationships and strategic initiatives in the convenience industry. The ideal candidate will have a strong client-focused background, experience in budget management, and a passion for exceptional service. This remote position includes 20% travel.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Minimum 5 years management experience.
• Strong strategic and client-centric background.
• Proven track record in customer satisfaction.

Responsibilities

• Build positive and transparent relationships with clients.
• Provide ongoing insights and financial reporting.
• Manage budget and organizational reputation.

Skills

Client Relations

Strategic Planning

Project Management

Data Analysis

Communication

Education

Bachelor’s Degree

Job description

Sodexo is seeking a National Account Manager (NAM) for InReach residing in Texas or the North East managing a portfolio of clients across the US.

Join our mission to transform the convenience industry by putting people first and obsessing about extraordinary food and drinks. We just can’t bear the thought of being boring. We like to have fun and be a bit quirky. We work in a buzzword-free zone. We look for what’s new, what’s next, and what the future holds…we invite you to be part of our exciting future.

With InReach, you get to be a hero to clients and guests every day. We’re all about phenomenal service and technology that fosters everyone’s trust.

Our culture is to do the right thing – always. We are a diverse group, and we are all about inclusion, wellness, sustainability and supporting local partners. Reducing single-use plastics, feeding the hungry, responsible sourcing, community assistance, and using products and ingredients with a lower carbon footprint – it’s all part of who we are, and it’s embedded in our daily actions.

As the client liaison, building positive and transparent relationships with clients will be paramount. For clients to have full confidence in the operations, you’ll provide ongoing insights from data collection, regular financial reporting and be an excellent steward of their facilities and partner to other related on-site providers.

Remote role with 20% travel

What You'll Do

• Have strong pantry service experience
• Robust understanding of data and ability to drive insights and actions from the information collected
• Experience in developing exceptional client relations with an understanding of the client’s perspective and goals
• Ensure InReach and our client’s organizational reputation
• Strong foundation and ongoing focus on safety
• Be a strategic leader for the pantry program
• Be able to manage a P&L with extensive experience in budget management
• Place a high priority on managing relationships with staff and key stakeholders at multiple high-profile locat
  
  
  

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
  
  
  

More extensive information is provided to new employees upon hire.

What You Bring

• Strong strategic and client-centric background
• Background in utilizing and managing P&Ls
• Proven track record providing the highest levels of customer service satisfaction
• Project management experience, with ability to manage multiple projects with varying priorities
• Ability to drive solutions that optimize the current business portfolio
• Passion for driving team performance and creating leaders within your organization
• Excellent communication skills
  
  
  

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience – 5 Years

Minimum Functional Experience – 5 years