National Account Manager - Walmart & Sam's Club

Jazwares, LLC; Bentonville (AR); On-site; USD 90,000 - 140,000; Full time

Job summary

Jazwares, LLC is seeking a National Account Manager to drive profitable growth across a mixed portfolio of national retail accounts. You will own relationships end-to-end, forecast, and execution while collaborating with Ops, BI, Finance, Brand and Marketing to maximize retailer performance.

You will lead negotiations, tailor ranging and promos, and work with planning to meet forecasts. A fast-paced environment requires strong communication and strategic thinking.

Qualifications

• Bachelor's degree in business, finance, economics, or industry relevant field.
• 5+ years of sales experience with consumer goods and major retailers.
• 2+ years of leadership experience.
• Proven track record of meeting or exceeding sales quotas.
• Experience with direct buyer and vendor manager relationships.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Be the primary point of contact on named accounts with end-to-end ownership.
• Collaborate with retailers to tailor ranging and promos for each brand.
• Lead terms negotiations to ensure sustainable growth.
• Work with planning and procurement to align forecasts and timelines.
• Manage P&L and collaborate with cross-functional teams.
• Attend industry events and build customer relationships.

Skills

Communication skills

Negotiation skills

Leadership

Project management

Analytical skills

Relationship building

Presentation skills

Education

Bachelor's degree in business, finance, economics, or industry relevant field

Tools

Excel

G-Suite

CRM software (Gainsight, Salesforce)

Job description

The National Account Manager is a key member of the sales team and will be responsible for a mixed portfolio of national retail accounts. The aim of the National Account Manager is to drive profitable growth across accounts in line with company objectives. You will liaise with the wider Jazwares team, including Ops & Logistics, BI, Finance, Brand and Marketing. You will be given the freedom to create your own mark within your accounts and own relationships and end-to-end processes in a supportive and collaborative atmosphere. You will be expected to develop ideas of how to streamline and innovate the workload and share our corporate vision and passion for our brands with the world's largest retailers.

What You Will Do

• Be the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance
• Work collaboratively with retailers to increase revenue and profitability - It is crucial to understand each customer’s business strategy and tailor ranging and promo suggestions to maximize placement on new and existing brands
• Lead terms negotiations with customers annually to ensure sustainable growth for the business
• Work with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales
• Work day-to-day with named operations contacts to ensure consistent supply of stock into retail
• People management responsibilities to include identification and fostering of individual team member growth plans. Provide team members with the appropriate training, tools, direction, and motivation to enable their success
• Assist on projects to drive efficiencies and profitability across the wider team
• Attend industry events
• Achieve sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments
• Communicate information and customer needs across the organization - lead, organize and facilitate both internal and external teams to meet customer’s needs
• Develop customer business plans that considers long-term goals, strategies and results - consider the profit and volume implications of various alternatives to both Jazwares and our customers
• Develop conceptual presentations drawing from all internal and external resources
• Negotiate business plans at customer business planning sessions to achieve business unit’s short and long-term volume and profit goals while conforming to Jazwares policies
• Work closely with the Supply-Demand Planning Team at Jazwares to ensure correct forecast is implemented and executed
• Manage and deliver P&L Statements
• Work collaboratively with cross functional teams
• Strategically build a sustainable commercial plan
• Build on strong customer relationships and deliver sustainable growth
• Perform other duties as assigned

Supervisor Responsibilities

Manages People: Yes

What We Are Looking For

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus.
• 5+ years of sales experience with consumer goods, customer service and/or managing relationships with major retailers
• 2+ years of leadership experience.
• Proven track record of meeting or exceeding sales quotas.
• Experience with direct buyer and vendor manager relationships.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Strong interpersonal skills with the ability to develop productive and professional relationships.
• Strong proficiency in Microsoft Office, with advanced understanding of excel & G-Suite.
• Able to work cross functionally, collaboratively, and reciprocally with multiple departments.
• Self-Motivated and a self-starter.
• Able to multitask, organize, prioritize, and manage time efficiently.
• Can easily adapt to shifting priorities, and can manage multiple priorities at one time.
• Excellent attention to detail and analytical skills.
• Ability to deal effectively with diverse individuals at all organizational levels in a professional manner.
• A mindset that is collaborative, and growth oriented.
• Effective problem solver and critical thinker; proactive in resolving issues.
• Excellent customer service skills.
• Strong presentation skills, with the ability to influence decision makers.
• Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc).
• Excellent negotiation skills.
• Strong project management skills.

Nice To Have

• Experience within the toy, entertainment, or licensed goods industry.
• Experience in (sales, brand, PD, etc.) within consumer products

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

What we offer

The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.

Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Jazwares

• Passion: Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
• Collaboration: We share one vision worldwide, constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Who We Are

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokémon™, Hello Kitty™, Star Wars™, Five Nights at Freddy’s™, Disney™, BumBumz™, and BLDR™. In addition to toys, offerings include costumes, games, and pillows. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook.