National Account Director

Aramark Corporation; Washington, Northern (District of Columbia, KY); Hybrid; USD 155,000 - 165,000; Full time

Job summary

Aramark Corporation seeks a National Account Director to lead strategic relationships with national accounts, driving revenue growth and client satisfaction across a multi-site portfolio in the Washington, DC area.

Partnering with on-site General Managers, you will oversee food & beverage, facilities, and workplace experience programs, ensuring financial performance and top-tier service delivery for LifeWorks Restaurant Group within Aramark's Workplace Experience Group.

Qualifications

• 5–10 years of experience as a District Manager level or equivalent with P&L accountability.
• Bachelor's degree generally required; advanced degree preferred.
• Bilingual English and Spanish a plus.

Responsibilities

• Manage and guide the activities of your management team for Food & Beverage and Facilities locations across geographies.
• Set strategic and tactical direction for each account.
• Develop and implement portfolio strategies to grow sales and profits with national clients.
• Build and maintain positive relationships with current and prospective clients.

Skills

Leadership

P&L responsibility

Client relations

Strategic planning

Team leadership

Education

Bachelor's degree

Job description

Job Description

The National Account Director is responsible for developing and managing strategic relationships with key national accounts, driving revenue growth, client satisfaction, and long-term business success. This role serves as the primary client relationship leader, ensuring operational excellence and the successful delivery of food, beverage, and integrated facilities management services across a multi-site portfolio.

The ideal candidate will bring a strong operations background, exceptional leadership skills, and the ability to collaborate effectively across cross-functional teams. In partnership with on-site General Managers, this individual provides strategic oversight of daily food and beverage operations, facilities services, workplace experience programs, and overall service delivery, ensuring consistent execution, financial performance, and client satisfaction across all locations within the client portfolio.

LifeWorks Restaurant Group crafts thoughtful, chef-led dining and hospitality experiences designed around the people and places we serve. From the first conversation, our teams work as true partners with our clients, shaping everything from the design of a space to the way the experience comes to life. We craft thoughtful, elevated experiences that leave people more inspired, more connected, and genuinely cared for. LifeWorks Restaurant Group is part of Aramark's Workplace Experience Group. Learn more at lifeworksrestaurantgroup.com. Imagination Well Served. #LifeWorksRestaurantGroup

Compensation Data

The Salaried rate for this position is $155,000.00 to $165,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Manage and guide the activities of your management team for Food & Beverage as well as Facilities locations across multiple geographies and locations.
• Set the strategic/tactical direction for each account.
• Develop and implement portfolio strategies for increasing sales and profits through national clients.
• Create, build, and maintain positive business relationships with Aramark's current and prospective clients.
• Grow existing annual customer revenues by adding new products and services, locations, and price increases.
• This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided.
• Responsible for managing both client and Aramark budgets.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress.
• Understand contractual obligations and leverage opportunities.

Qualifications

• Bilingual in English & Spanish a plus
• 5 - 10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the food & beverage and/or facilities management industries.
• Experience with project management and facility design collaboration
• A bachelor's degree is generally required to be successful; an advanced degree in business or related field is desired.
• Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.
• Confirmed ability to hire, assess, develop, and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership.
• Strong customer focus and relationship-building capabilities, strategic thinking and problem-solving abilities.
• High level of integrity and professionalism
• Ability to work independently and as part of a team
• Must be able to create systems and processes to manage remotely, willing to travel up to 60%.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.