NAS Efficiency Operations Subject Matter Expert (SME)

JMA Solutions; Warrenton (VA); On-site; USD 110,000 - 170,000; Full time

Job summary

JMA Solutions seeks a NAS Efficiency Operations Subject Matter Expert to support the FAA at the ATCSCC in Warrenton, VA. The role requires expert NAS efficiency knowledge, CPC certification, and on-site collaboration with leadership and field teams.

You will develop analyses, dashboards, and materials to improve system performance and coordinate with industry partners in a dynamic air traffic environment.

Qualifications

• 15+ years of progressively responsible air traffic control/traffic management experience.
• Certified Professional Controller (CPC) experience preferred.
• Deep knowledge of NAS traffic flow management and ATCSCC operations.

Responsibilities

• Advise ATCSCC Manager of System Efficiency on NAS efficiency initiatives.
• Evaluate performance, delays, demand, capacity, and related metrics.
• Develop strategies to improve system efficiency and reduce impacts.
• Prepare decision-support materials for leadership.
• Design dashboards, metrics, and reports using NAS data.
• Utilize PDARS and ASPM for analysis and reporting.
• Produce recurring NAS efficiency assessments and briefings.
• Support EDCT compliance reviews and CDM reporting.
• Coordinate with DDSOs, TMOs, facilities, and partners.
• Assist in SOP development and training materials.

Skills

Air Traffic Control

CPC certification

Stakeholder coordination

Data analysis

On-site work

Education

Air Traffic Control CPC certification

Tools

PDARS

ASPM

FSM

TSD

Job description

NAS Efficiency Operations Subject Matter Expert (SME) - (NASEfSp.SME.1)

NAS Efficiency Operations Subject Matter Expert (SME)

Location

Warrenton, VA 20187 US (Primary)

Education

Bachelor's Degree

Job Type

Full-Time

Travel

0 - 25%

Clearance Type Required

Public Trust

Job Description

JMA Solutions has a full-time opportunity available for a NAS Efficiency Operations Subject Matter Expert who will be supporting the Federal Aviation Administration (FAA). This position is based on site at the FAA Air Traffic Control System Command Center (ATCSCC) in Warrenton, Virginia.

Job Requirements

• Serve as a trusted advisor to the ATCSCC Manager of System Efficiency on efficiency-focused programs and initiatives.
• Evaluate operational performance, delays, demand, capacity constraints, and related metrics to identify NAS improvement opportunities.
• Develop recommendations and strategies to improve system efficiency and reduce operational impacts.
• Assess solutions and prepare decision-support materials for leadership.
• Design and maintain dashboards, performance metrics, briefings, and reports.
• Use operational datasets including PDARS and ASPM for analysis.
• Produce recurring NAS efficiency assessments and presentations.
• Support EDCT compliance reviews and CDM reporting activities.
• Support airport and surface management initiatives.
• Contribute to special operational programs, routing initiatives, and SOP development.
• Develop training materials and instructional resources.
• Support planning and execution of the annual Traffic Management Officer Summit.
• Coordinate with DDSOs, TMOs, field facilities, industry partners, and leadership teams.
• Track project actions, goals, and follow-up items.
• FAA Air Traffic Control experience required.
• Support working groups and continuous improvement efforts.

Required Qualifications

• Minimum 15 years of progressively responsible air traffic control and/or traffic management experience.
• Previous Certified Professional Controller (CPC) experience.
• Extensive knowledge of NAS traffic flow management, TMIs, CDM, demand-capacity balancing, and ATCSCC operations.
• Strong communication and stakeholder coordination skills.
• Ability to work onsite full-time and support occasional travel or schedule adjustments.

Preferred Experience

• Previous traffic management in either an air traffic facility or at the ATCSCC.
• Familiarity with analysis tools such as PDARS and ASPM.
• Familiarity with TFM platforms such as FSM and TSD
• Report and briefing preparation.

Education

• Must currently hold, or have previously held, an Air Traffic Control Certified Professional Controller (CPC) certification (ATC Level 10 or above preferred).

Travel Requirements

• Limited travel may be required in support of program and operational activities.