Naples HVAC Service Technician — Customer-Focused Solutions

Expert Air Services; Naples (FL); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan with company match

PTO and holidays

Training and career development

Company vehicle and gas card

Smartphone

Descripción de la vacante

Expert Air Services in Naples, FL seeks an HVAC Service Technician who combines technical expertise with strong customer service. You will perform maintenance, diagnose issues, and explain options for repairs or upgrades to homeowners, building trust through clear communication and reliability.

Join a team focused on growth, ongoing training, and state-of-the-art equipment while enjoying weekly pay and comprehensive benefits.

Formación

• 2+ years of HVAC maintenance, service, or sales experience.
• EPA Certification preferred.
• Valid driver's license with a clean driving record.
• Strong communication, relationship-building, and customer service skills.
• Ability to identify customer needs and confidently present solutions.
• Self-motivated with a positive attitude and strong work ethic.
• Ability to work independently and as part of a team.
• Comfortable using tablets, mobile applications, and digital service platforms.

Responsabilidades

• Perform routine maintenance and inspections on residential HVAC systems.
• Evaluate system performance and identify potential issues before they become major repairs.
• Educate customers on maintenance agreements, indoor air quality products, system upgrades, and replacement options.
• Present recommendations that improve comfort, efficiency, and system reliability.
• Build trust with customers through professional communication and exceptional service.
• Document maintenance findings, recommendations, and completed work accurately.
• Maintain a clean and organized company vehicle and work area.
• Follow company safety procedures, policies, and industry standards.
• Work closely with service technicians and sales teams to ensure customer satisfaction.

Conocimientos

Relationship building

HVAC maintenance

Customer service

Communication

Problem solving

Independence

Team collaboration

Digital tools

Educación

EPA Certification

Descripción del empleo

Expert Air Services in Naples, FL seeks an HVAC Service Technician who combines technical expertise with strong customer service. You will perform maintenance, diagnose issues, and explain options for repairs or upgrades to homeowners, building trust through clear communication and reliability.

Join a team focused on growth, ongoing training, and state-of-the-art equipment while enjoying weekly pay and comprehensive benefits.