NAMS Passenger Ramp Agent

Northern Air Maintenance; Anchorage (AK); On-site; Full time

Job summary

A leading company in Anchorage seeks Passenger Ramp Agents to provide essential operational services at the airport. Responsibilities include loading baggage, operating ground equipment, and ensuring excellent customer service. Ideal candidates will have strong interpersonal skills and a commitment to safety. Competitive benefits and a starting pay of $22.22 per hour are offered.

Benefits

Comprehensive Insurance Programs

401k Match Program

Annual Bonus

Paid Time Off

Tuition Reimbursement

Qualifications

• Must be at least 21 years old.
• Ability to obtain airport security clearance.

Responsibilities

• Loads, stows, and unloads baggage and cargo.
• Operates ground equipment safely.
• Maintains a positive attitude with customers.

Skills

Customer Service

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

Description

ABOUT THE COMPANY
Northern Air Maintenance Services (NAMS) is an FAA Certified 14 CFR Part 145 Repair Station headquartered in Anchorage, Alaska. We are the sole maintenance provider for ConocoPhillips' fleet of three DHC-8-400 (Q400) aircraft. In addition to maintenance services, NAMS handles ground operations, inventory control, and passenger screening for all flights between Anchorage, Kuparuk, and Alpine. With over 70 dedicated employees, we also provide contract maintenance for two DHC-6-300/400 Twin Otters and one CASA 212-300 aircraft based in Alpine, AK

BENEFITS

• Comprehensive insurance programs including medical, dental, vision


• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program.


• Competitive 401k match program with zero vesting period


• Annual bonus and salary review programs


• Competitive paid time off, personal days and federal holidays


• Reimbursement benefits for fitness, transportation and tuition up to $5,250 annually


• Employee discounts with major retailers.

SALARY

• The starting pay for this role begins at $22.22 per hour

POSITION SUMMARY
The Passenger Ramp Agents perform a variety of operational aircraft services in support of Northern Air Maintenance Services (NAMS) customers at the ramp, terminal, and hangar by conducting equipment and baggage security screening among other important tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Loads, stows, and unloads baggage, cargo, mail, and catering trolleys from conveyor belts, carts, vehicles, and aircraft while operating x-ray equipment.


• Cleans and services aircraft interiors. Also removes, assembles, and installs aircraft catering supplies.


• Receives and positions aircraft using standard marshaling hand signals and pushes back aircraft to positions and depositions jetway.


• Operates and cleans various mechanical machines and ramp equipment related to aircraft services such as radios, cargo and belt loaders, trucks, tractors, tugs, vans, catering trucks, and related automotive equipment.


• Maintain ramp area and surroundings.


• Operates all ground equipment in a safe manner.


• Maintains a positive and friendly attitude with customers and coworkers.


• Uses diagrams to build up and tear down catering trolleys.


• Maintain the kitchen and aircraft catering equipment using hygienic procedures.


• Drive and operate the catering truck to and from the aircraft


• Move and handle 150lb rolling trolleys while using safety protocols.


• Cater to the exact diagrams for each aircraft type and flight


• Clean the kitchen, stock room, and other areas as assigned.


• Other duties as assigned.


• Shift work is required with possible assigned overtime.

QUALIFICATION REQUIREMENTS

• Must be at least 21 years old.


• Possess a high school diploma or equivalent.


• Possess a valid driver's license with a good driving record


• Good interpersonal skills and the ability to get along with others


• Must possess the desire to provide excellent customer service.


• Ability to obtain airport security clearance, pass a pre-employment drug test, and a 5-year background check.


• Must be able to read, write and speak the English language.

PHYSICAL DEMANDS

• The work is classified as "heavy" regarding the physical demands.


• Lifting/carrying requirements: Up to 70 pounds repeatedly.


• Will often climb, reach, stand, walk, crawl, bend, push and pull, and other physical tasks.


• Visual and audio abilities to perform the duties in accordance with safety procedures.


• Environmental: Exposure to high noise levels, moving aircraft and equipment, dirt, dust, fumes, heat, cold, exposure to hazardous materials, exhaust fumes, and working in confined spaces for extended periods.

DISCLOSURE
The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

NAMS is part of Saltchuk which is a family of diversified transportation and distribution companies with a vision to serve our customers by being the best in North America. We value safety, reliability, and commitment to our organization -- in a work environment where anyone would be proud for their children to work.

EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.