NAC Delivery Specialist - CDL

Interstate Battery System of America Inc; DeSoto (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Interstate Battery System of America Inc is seeking a NAC Delivery Specialist to deliver batteries and provide outstanding service to National Account customers on a defined route. You will load, unload, and manage inventory while maintaining safety and accuracy in all transactions.

The role requires a high school diploma, solid communication skills, and a minimum of one year in customer service; CDL Class A/B and DOT medical card are preferred. Some routes may require overnight work.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills.
• Ability to read, write and perform basic math accurately.
• Minimum of one year of customer service experience is required.
• Previous delivery driving experience is preferred.
• Working knowledge of tablets and barcode scanners is needed.

Responsibilities

• Deliver batteries and provide exceptional service to National Account customers on your route.
• Follow all safety regulations and policies.
• Load and unload trucks and keep accurate records of assets.
• Keep displays clean, full, and rotated per agreements.
• Manage dealer accounts including sales, warranties, and invoicing.
• Complete delivery paperwork and interact professionally with stakeholders.
• Meet driver program requirements and perform other duties as assigned.

Skills

Customer service

Communication skills

Reading and writing

Math

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job

The NAC Delivery Specialist delivers batteries and provides exceptional customer service to National Account customers and dealers within their territory.

Job Components

• Deliver batteries and provide service to each National Account customer on your route in a safe and timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by the manager.
• Other duties as assigned, including battery delivery and service to non-National account customers.

Qualifications

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum of one year of customer service experience required.
• Previous delivery driving experience preferred.
• Working knowledge of electronic inventory management tools is required (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested.
• Depending on location, the ability to work one or more overnight routes per week may be required.
• Be able to regularly lift and/or move 75 lbs. without assistance.
• Must have and maintain a valid DOT medical card, state Driver's License, and an acceptable driving record.
• Must have a valid Class \"A\" or \"B\" CDL.

Scope Data

• Works independently with limited supervision.
• Accountable for accurate inventory management of company assets.
• Uses frequent independent judgment when making decisions.

Work Environment

• Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles, and toxic or caustic chemicals.
• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.
• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
• Regularly lift up to 75 lbs.
• Repetitive lifting
• Frequent sitting, standing, and walking
• Use of PPE required (steel-toe boots, safety glasses, protective gloves, etc).

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.