NAC Delivery Specialist

Interstate Battery System of America Inc; Springfield (MO); On-site; USD 51,577,000 - 68,770,000; Full time

Job summary

Interstate Battery System of America Inc is seeking a NAC Delivery Specialist to deliver batteries to National Account customers and dealers within your territory, providing top-tier service. You will load/unload, maintain inventory, and rotate displays while documenting transactions accurately.

The role requires a high school diploma, strong communication and customer service skills, and the ability to work overtime or overnight routes as needed.

Qualifications

• High school diploma or equivalent.
• Read, write, and compute basic math.
• Excellent communication skills required.
• Minimum of one year of customer service experience.
• Must have a clean driving record and valid DOT medical card.
• Overnight route work may be required depending on location.

Responsibilities

• Deliver batteries to National Account customers on your route.
• Load and unload trucks safely.
• Keep displays clean, full, and rotated per National Account agreement.
• Manage dealer accounts, including sales, consignment, warranties, rotates, cash collection and invoicing.
• Complete delivery/route transactions and paperwork on time.
• Interact professionally with team members, managers and customers.
• Follow all driver program requirements as specified by the manager.
• Collect and return junk and used batteries to the warehouse.
• Perform other duties including battery delivery and service to non-National account customers.

Skills

Excellent communication

Customer service

Delivery driving

Inventory tools

Organizational skills

Attention to detail

Sense of urgency

Overtime availability

Overnight routes

Clean driving record

DOT medical card

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Purpose of Job:

The NAC Delivery Specialist delivers batteries and provides exceptional customer service to National Account customers and dealers within their territory.

Job Components:

• Deliver batteries and provide service to each National Account customer on your route in a safe and timely manner.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Keep displays and product clean, full, and rotated per National Account agreement.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by the manager.
• Collect and return junk and/or used batteries to the warehouse.
• Other duties as assigned, including battery delivery and service to non-National account customers.

Qualifications:

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum of one year of customer service experience required.
• Previous delivery driving experience preferred.
• Working knowledge of electronic inventory management tools is required (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested.
• Depending on location, the ability to work one or more overnight routes per week may be required.
• Must have a clean drivers record AND meet driver qualifications requirements.
• Must have and maintain a valid DOT medical card.

Scope Data:

• Works independently with limited supervision.
• Accountable for accurate inventory management of company assets.
• Uses frequent independent judgment when making decisions.
• Operate with integrity and demonstrate a positive attitude.

Work Environment:

• Exposed to battery warehouse conditions, such as exposure to moving equipment, mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.
• Repetitive lifting
• Consistent sitting, standing and walking
• Use of Personal Protective Equipment (PPE) required
• Exposed to the hazards of the road when operating or riding in a vehicle
• Be able to regularly lift and/or move up to 50lbs, without assistance and occasionally lifting up to 75lbs

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to the all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.