MYPAC Supervisor

HEALTH CONNECT AMERICA, INC; Jackson (MS); On-site; USD 55,000 - 85,000; Full time

Job summary

Health Connect America, Inc. in Mississippi is seeking a MYPAC Supervisor to support clinical, operational, and administrative success. The role balances hands-on patient care with leadership responsibilities to ensure compliant, high-quality services.

The ideal candidate holds a Master’s degree in a behavioral health field, licensure or eligibility, and prior clinical/leadership experience. This full-time position offers growth opportunities and a comprehensive benefits package.

Qualifications

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Licensure or license-eligibility as required by state regulations (e.g., LPC, LCSW, LMFT).
• Experience in clinical mental health services, preferably in community-based settings.
• Experience in leadership and management is preferred.

Responsibilities

• Provide direct care services to clients while ensuring all documentation meets Health Connect America standards and regulatory requirements.
• Serve as a clinical and operational leader by modeling best practices, professional standards, and adherence to policies and timelines.
• Participate in and support treatment team collaboration to ensure comprehensive, coordinated care for clients.
• Review and maintain treatment documentation for accuracy, completeness, and clinical appropriateness.
• Support daily program operations, including client admissions, staff scheduling, training coordination, and compliance activities.
• Assist with staff development through mentorship, onboarding, training support, and licensure supervision (if applicable).
• Contribute to program growth and performance by supporting strategic planning, budgeting, quality improvement initiatives, and stakeholder communication.

Skills

Leadership experience

Team mentoring

Education

Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health field

Job description

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

The MYPAC Supervisor plays a critical role in supporting the clinical, operational, and administrative success of the program. This position serves as both a leader and hands‑on contributor, ensuring the delivery of high-quality, compliant care while promoting best practices and team development. The MYPAC Supervisor provides direct client services, mentors staff, and helps drive day-to-day operations to support overall program effectiveness and growth.

• Provide direct care services to clients while ensuring all documentation meets Health Connect America standards and regulatory requirements.
• Serve as a clinical and operational leader by modeling best practices, professional standards, and adherence to policies and timelines.
• Participate in and support treatment team collaboration to ensure comprehensive, coordinated care for clients.
• Review and maintain treatment documentation for accuracy, completeness, and clinical appropriateness.
• Support daily program operations, including client admissions, staff scheduling, training coordination, and compliance activities.
• Assist with staff development through mentorship, onboarding, training support, and licensure supervision (if applicable).
• Contribute to program growth and performance by supporting strategic planning, budgeting, quality improvement initiatives, and stakeholder communication.

Qualifications

Education & Experience:

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Licensure or license-eligibility as required by state regulations (e.g., LPC, LCSW, LMFT).
• Experience in clinical mental health services, preferably in community-based settings.
• Experience in leadership and management is preferred.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional benefits include:

• Access to a Health Navigator

• Health Savings Account with company contribution

• Dependent Daycare Flexible Spending Account

• 401(k) Retirement Plan

• Benefits Hub

• Tickets at Work

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity.