Clinical Supervisor

HEALTH CONNECT AMERICA, INC; Kissimmee (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Health Savings Account with companycon

401(k) Retirement Plan

Employee Assistance Program (EAP)

Job summary

Health Connect America is seeking a Clinical Supervisor to oversee clinical services, programs, and staff delivering treatment to clients in a multi-state footprint. You will lead budgeting, staff recruitment, and supervision while ensuring documentation and compliance with COA standards.

The role requires a Master’s degree in a human services field and at least two years of work with children, plus state licensure eligibility where applicable.

Qualifications

• Master’s degree in human services discipline (e.g., Social Work, Counseling, Marriage & Family Therapy).
• Two years of experience working with children (internships/volunteer allowed).
• Preferred: experience supervising staff; licensure or eligibility for licensure (QMHP/CCSS/etc.) per state.
• Active professional licensure or eligibility and on track to obtain licensure.

Responsibilities

• Oversee clinical services, programs, and staff delivering treatment to clients.
• Lead budgeting, marketing, staff recruitment, and supervision within clinical program delivery.
• Ensure compliant documentation, authorizations, timelines, and direct service delivery as needed.
• Coordinate staff onboarding, training, and ongoing development in collaboration with the Program Director.
• Lead staff meetings to foster collaboration and performance improvement.
• Ensure compliance with policies, state regulations, and COA standards.
• Participate in budgeting, financial reviews, and regional strategic planning.
• Collaborate on marketing, territory development, and referrals to support growth.
• Oversee training and fidelity for Family Centered Treatment (FCT) or Fostering Solutions (FS) as applicable.
• Participate in QA/QI activities and improvement plans.

Skills

Staff supervision

Clinical supervision

Communication

Leadership

Education

Master's degree in human services

Job description

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

The Clinical Supervisor is responsible for overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients. They assist with leading all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.

• Communicate effectively with customers, staff, and stakeholders to address inquiries, concerns, and service needs.

• Provide clinical and operational supervision, including caseload assignment, one-on-one supervision, staff development, and crisis support.

• Support hiring, onboarding, orientation, and ongoing training of staff in collaboration with the Program Director.

• Ensure high-quality clinical services, including oversight of documentation, authorizations, compliance with timelines, and delivery of direct services as needed.

• Lead and facilitate staff meetings to promote collaboration, communication, and performance improvement.

• Ensure compliance with all company policies, state regulations, and Council on Accreditation (COA) standards.

• Participate in budgeting, financial review, and strategic planning activities at the regional level.

• Collaborate on marketing, territory development, and relationship-building with referral sources to support growth.

• Lead and oversee evidence-based practice training, certification, and fidelity for Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services, as applicable.

• Participate in Quality Assurance/Quality Improvement activities, audits, and implementation of improvement plans.

Qualifications

Required:

a) Master’s degree in human services discipline, including, but not limited to: Social Work, Counseling, Marriage and Family Therapy.

b) At least two years’ experience working with children (experience can include internships, volunteer work, etc.).

Additional state-specific requirements:

a) AL: Must have completed a clinical practicum in area of study.

b) NC and VA: Must be registered or able to register as a QMHP (Qualified Mental Health Professional).

c) MS: Must be provisionally credentialed as a PCSS (Provisionally Certified Community Support Specialist) in Mississippi with eligibility to be fully credentialed as a CCSS (Certified Community Support Specialist).

d) TN: Must be eligible for professional licensure as a LPC, MFT, or LCSW.

Preferred:

a) Experience in supervising staff.

b) Family Centered Treatment and/or Fostering Solutions Certification.

c) Active professional licensure or eligible and on track to obtain professional licensure.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional benefits include:

• Access to a Health Navigator

• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan

• Benefits Hub

• Tickets at Work

Join a team where your contributions truly make a difference in the lives of others.

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.