MYCHART APPLICATIONS ANALYST III - EPIC - IT HOAG CLINIC

Hoag; Costa Mesa (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player seeks an EpicMyChart Application Analyst III to enhance healthcare systems. This role involves configuring and supporting Epic modules, ensuring data integrity, and collaborating with stakeholders for system optimization. With a focus on project management and application administration, the position requires a deep understanding of MyChart. Ideal candidates will have a strong background in healthcare technology and experience leading complex projects. Join a forward-thinking organization committed to fostering a diverse and inclusive work environment.

Qualifications

• 5+ years of experience with MyChart application or equivalent system.
• Proficient in Microsoft Office tools for reporting and documentation.

Responsibilities

• Configure, test, implement, and support Epic modules.
• Lead large projects and act as a subject matter expert.

Skills

MyChart application

Microsoft Office (Word, Excel, PowerPoint, Visio, Project)

EPIC MyChart knowledge

Project management

System testing and validation

Education

High School Diploma or equivalent

Bachelor’s Degree in Computer Science or Information Systems

Job description

Salary Range:$54.1800-$83.7000/hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

The EpicMyChart Application Analyst III is responsible for configuring, testing, implementing and supporting the clinical, financial, or administrative Epic modules within their area of support.

Oversees practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization’s systems. Responsible for planning and system development, project management, and application administration. Collaborates with key stakeholders, end users and other members of the business teams to optimize system configuration, function and access. Facilitates team discussions and completion of tasks that require multiple resources. Must be knowledgeable about the organization’s policies, procedures, and business operations.

Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Independently resolves the most complex, multi-function application errors and other system issues. Primary responsibility for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable. Independently manages the full lifecycle of medium to large optimizations. Coordinates with the vendor as appropriate.

Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Leads or facilitates system design, validation or remediation sessions. Advanced understanding of how assigned application impacts other systems and works with integration teams to resolve complex data integration issues.

Leads large projects and functions as a subject matter expert on complex, cross-functional projects. Provides guidance to level I and II analysts.

Performs above functions with minimal oversight. Performs other duties as assigned.

Education and Experience

Required:

• High School Diploma or equivalent required.
• Minimum five (5) years’ experience with the MyChart application, module or equivalent system as assigned.
• Proficient with Microsoft office tools, including Word, Excel, PowerPoint, Visio, and Project
• Expert EPIC MyChart knowledge.
• Epic MyChart Certification required.

Preferred:

• Bachelor’s Degree in Computer Science, Information Systems or equivalent experience in a related field.
• Five (5) or more years’ experience with application, module or equivalent system as assigned, including experience working in a health care environment department, preferably in an integrated health system environment.
• Digital experience a plus.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.