My Travel Connection is looking for Remote Reservation Agent

Globalhrcommunity; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team focused on delivering exceptional travel experiences! This role offers the chance to work from home, assisting clients in booking air, car, hotel, and entertainment for their memorable trips. With over 70 years in the industry, the company provides comprehensive training, ensuring that you have the skills needed to thrive. Enjoy a flexible schedule, ongoing training, and employee discounts while working remotely. If you have a passion for travel and customer service, this is the perfect opportunity to embark on a rewarding career path.

Benefits

Ongoing Training

Flexible Schedule

Certifications Included

Employee Discounts

Qualifications

• No experience necessary; training provided.
• Strong customer service and communication skills required.

Responsibilities

• Provide premium concierge service to travelers.
• Book domestic and international travel packages.
• Respond to inquiries via phone and email.

Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with ability to prioritize and multi-task.
• Job Type: Full-time or part-time.
• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements:
Must be at least 18 years of age and reside in the U.S, Mexico or Australia.
Laptop and/or smartphone and Wi-Fi are required.

Benefits:
Ongoing Training.
Flexible Schedule.
Certifications included.
Work Remote.

Desired Skills and Experience

Must be at least 18 years of age and reside in the U.S, Mexico or Australia. Laptop and/or smartphone and Wi-Fi are required.