MX Test Engineer

Samsung Electronics America; Pine Brook (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a skilled quality assurance professional to enhance performance testing for its mobile devices. The role involves analyzing competitor products, performing detailed QA tests, and preparing comprehensive reports. The ideal candidate will have a strong background in engineering or statistics, specialized analytical skills, and a passion for technology innovation.

Qualifications

• 4+ years of experience in quality assurance or related field.
• Strong analytical and problem-solving skills.
• Familiarity with testing methodologies and statistical analysis techniques.

Responsibilities

• Perform quality assurance tests for smartphones, smartwatches, and tablets.
• Analyze test data and prepare detailed reports.
• Collaborate with tech magazines on product evaluations.

Skills

Analytical skills

Problem-solving skills

Communication skills

Presentation skills

Technical expertise

Market research

Statistical analysis

Bilingual (English and Korean)

Education

Bachelor's Degree in Engineering, Statistics, Science, or similar discipline

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Position Summary

Our qualified candidate will be responsible for quality assurance and quality improvement testing of key performance attributes for smartphones, tablets, and wearables for Samsung’s and competitors’ products.

The candidate will also be involved in testing Samsung IoT products.

The testing follows Samsung Quality Assurance (QA) lab protocols, based on performance measurements, QA lab testing methodologies, and subjective assessments of usability, design elements, and other key performance attributes. The candidate will provide detailed testing reports to US and Korean management, highlighting potential risk points and recommendations for improvement.

Assessment and knowledge of the technical media landscape are expected to ensure Samsung products align with consumer expectations.

This role is critical for understanding and predicting US tech magazine evaluations for mobile devices. It involves analyzing magazine testing methodologies, scoring matrices, and reviews to estimate scores for Samsung and other brands, through collaboration with magazines, detailed analysis using Excel, and presenting new device features.

Role and Responsibilities

Responsibilities/Duties:

1. Perform typical performance and quality assurance tests for smartphones, smartwatches, laptops, and tablets.
2. Analyze raw test data and published reviews from tech magazines to determine test protocols and scoring methods.
3. Develop and maintain detailed Excel models for score estimation and analysis.
4. Prepare reports with findings and recommendations for improvement.
5. Oversee lab infrastructure, maintain existing systems, and research solutions for improvements.
6. Prepare and deliver presentations to tech magazines, showcasing new mobile device features and conducting hands-on demonstrations.
7. Monitor and analyze competitor mobile device performance, magazine scores, and reviews.
8. Stay updated on the latest trends and technologies in the mobile device industry.
9. Contribute to internal reports and analyses on magazine scores and competitor benchmarking.
10. Maintain and update technical expertise through attending media events, seminars, and external training.
11. Collaborate with HQ counterparts to improve products based on detailed reporting.
12. Monitor customer service activities in Samsung IoT space.

Skills and Qualifications

Background & Competencies Required:

1. 4+ years of experience.
2. Bachelor’s Degree in Engineering, Statistics, Science, or similar discipline.
3. Strong analytical and problem-solving skills.
4. Advanced proficiency in Microsoft Excel, Word, and PowerPoint, including data analysis and modeling.
5. Excellent communication and presentation skills, both written and verbal.
6. Fluency in English and Korean preferred.
7. Experience in market research or competitive analysis.
8. Familiarity with testing methodologies for smartphones, smartwatches, laptops, and tablets.
9. Knowledge of statistical analysis techniques.
10. Experience with Consumer Reports is a plus.

LI-HT1

* Please visit Samsung membership to see Privacy Policy. You can change Country/Language at the bottom of the page. If you are an EEA resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce and providing Equal Employment Opportunity for all individuals, regardless of race, gender, age, or other protected characteristics.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our application process. If you require accommodation, please contact our Reasonable Accommodation Team at 855-557-3247 or [e-mail]. This number is for accommodation requests only.