MWR Facility Operations Assistant (Duty Manager)

Navy Region Southwest Fleet and Family Readiness (FFR); Coronado (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Navy Region Southwest Fleet and Family Readiness (FFR) is seeking a Facility Operations Assistant (Duty Manager) at Naval Air Station North Island, Coronado. The role oversees daily operations, supervises staff, and ensures adherence to MWR policies while maintaining facility security and safety.

The position requires strong customer relations, knowledge of recreation operations, and the ability to manage cash, logs, and staff assignments.

Qualifications

• Must have strong public and customer relations.
• Knowledge of recreation activity operation and regulations.
• Able to communicate effectively and diplomatically with superiors, peers, subordinates and customers.
• Capable of handling monies and completing MWR Cash Handling Training within 30 days of employment.
• Able to use PC computers and knowledge of various software programs.
• Able to account for materials, equipment and money placed in care.

Responsibilities

• Review shift function schedules; arrange staff to meet facility needs.
• Monitor facility operations; enforce rules and safety; communicate with patrons.
• Manage change funds and cash records; ensure proper clocking and cash handling.
• Perform pre-close checks; secure premises and alarm systems.
• Perform first-level supervisory duties; support Equal Employment Opportunity expectations; supervise staff.
• Assist with special events as needed.

Skills

Public relations

Recreation operations

Effective communication

Cash handling

PC/computer skills

Asset/money accountability

Job description

Summary

This position is a part of the Morale, Welfare and Recreation (MWR) Department in the Navy Region Southwest. The primary purpose of this position is to oversee various functions going on in the facility, perform first level supervisory duties and to ensure that established policies and procedures are followed. The Facility Operations Assistant (Duty Manager) position is located at Naval Air Station North Island on Coronado in Sea 'N Air Lanes.

Duties

• Reviews the schedule of functions that are to take place during the assigned shift. Ensures that necessary supplies and equipment are available and activities are operating as scheduled. Calls and schedules staff as necessary to meet the needs of the facility. Works with staff to ensure planned events take place as scheduled.
• Monitors operations of facility or assigned areas of responsibility, periodically checking to identify and resolve problems that may arise. Circulates around facility, maintains proper order, warning customer of disruptive behavior. Enforces facility rules. Explains and enforces admittance policies to ensure that patrons are authorized to use the facility. In cases of deviation from usual operation, policy or procedures, brings situation to the attention of the designated supervisor or manager. Maintains a logbook with record of all significant occurrences during the shift.
• Responsible for the issue of change funds and control of cash. May make unscheduled cash counts. Enters records and reports on PC computer. Assures all personnel clock in and out properly. Insures that change machines have adequate change.
• Prior to closing building completes fire safety checks making certain that ash trays/trash receptacles are emptied and that unnecessary electrical equipment is unplugged. Secure all doors and windows, checks all locks on storerooms, cashier's office, and other spaces required to be locked. Sets security alarm system.
• Performs first level supervisory duties which include initiated personnel actions, preparing performance appraisals, recommending hiring and disciplinary actions, directing specific tasks and job assignments, training, etc. Supports the Navy's Equal Employment Opportunity policy, and ensures compliance with fire safety, security, and other environmental issues. Maintains and enforces security for funds, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.
• Performs other related or incidental duties as assigned. May assist with special events as needed.

Requirements

Conditions of employment

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Must be 18 years of age or older and have a high school diploma or equivalent.

Qualifications

• Possess a fine sense of public and customer relations.
• Knowledge of recreation activity operation and regulations.
• Skill to communicate effectively and the tact to deal capably and diplomatically with superiors, peers, subordinates and customers.
• Be capable of handling monies and attend MWR Cash Handling Training within first 30 days of employment.
• Ability to use PC computers and knowledge of various software programs.
• Be able to account for materials, equipment and money placed in care.

Education

This position is not in a positive education series.

Additional information

Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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