MV SUPERVISOR (OPERATIONS & MGMT CONSULTANT I) - 76002330

State of Florida; Tampa (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking state agency dedicated to enhancing highway safety and security. As a MV Supervisor, you will lead critical program activities, ensuring smooth operations in dealer licensing and consumer complaint investigations. This role offers a unique opportunity to make a significant impact on public safety while working within a collaborative team environment. With a commitment to professional development and a supportive workplace, this position is perfect for individuals passionate about service and leadership. Be part of a mission-driven organization where your expertise can truly make a difference.

Benefits

Annual and Sick Leave Package

Nine Paid Holidays

State Health and Life Insurance

Educational Benefits

Contributory Retirement Plan

Qualifications

• Experience in supervising and training staff in a governmental setting.
• Knowledge of automotive industry standards and practices.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Supervise program activities related to Dealer Licensing and consumer complaints.
• Coordinate promotional activities for assigned programs and ensure timely reporting.
• Direct complaint investigations and oversee dealer license processing.

Skills

Knowledge of FLHSMV rules, policies and procedures

Knowledge of the automotive industry

Skill in operating personal computers

Skill in planning and organizing work assignments

Skill in communicating effectively

Skill in Florida Real-Time Vehicle Information System (FRVIS)

Skill in investigative report writing

Skill in preparing statistical reports

Ability to supervise and motivate staff

Tools

Microsoft Word

Microsoft Excel

Internet Records Information System (IRIS)

National Insurance Crime Bureau (NICB)

MyFloridaMarket Place e-procurement system (MFMP)

Job description

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MV SUPERVISOR (OPERATIONS & MGMT CONSULTANT I) - 76002330

Date: May 1, 2025

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:851841

Agency: Highway Safety and Motor Vehicle

Working Title: MV SUPERVISOR (OPERATIONS & MGMT CONSULTANT I) - 76002330

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

Duties and Responsibilities

This position is responsible for all program activities associated with Dealer Licensing, consumer complaint investigations and various inspection programs. The position is also responsible for supervising, training and development of subordinates; directing the collection of data, ensuring timely reporting of program data and updating program procedures. The incumbent is responsible for directing complaint investigations and processing within the region; overseeing the timely processing of dealer license issuance, titles and registrations. This position is also responsible for coordinating all promotional activities necessary for the implementation of the assigned programs, dealer licensing at the regional level, and related work or special projects as assigned.

Knowledge, Skills, and Abilities

• Knowledge of FLHSMV rules, policies and procedures.
• Knowledge of the automotive industry.
• Skill in operating personal computers, including Microsoft Word and Excel.
• Skill in planning, organizing and coordinating work assignments.
• Skill in communicating with customers effectively and efficiently in a tactful and courteous manner.
• Skill in Florida Real-Time Vehicle Information System (FRVIS).
• Skill in investigative report writing.
• Skill in preparing and coordinating statistical information and activity reports.
• Skill in delivering training and/ or presentations.
• Ability to supervise, lead, delegate and motivate the activities of subordinate staff relating to the administration of bureau programs in order to meet bureau goals and objectives.
• Preference will be given to candidates with the following:
• Experience conferring with officials, technical or professional specialists, or interviewing individuals to obtain information or clarify facts.
• Experience researching and applying rules, regulations, policies and procedures administered by a governmental agency or private entity.
• Experience in the collection of data, ensuring timely reporting of data and updating procedures.
• Experience preparing and/ or approving investigative reports.
• Experience using Microsoft Word and Excel.

Job Related Requirements

• This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
• This position requires occasional overnight travel.
• Required to work in both controlled indoor environments, as well as outdoor environments.
• This position requires the incumbent to be able to spend time sitting and standing, using his or her hands to type, and handle office equipment. The position also requires sitting, squatting, and bending in order to get into, out of, and under a motor vehicle.
• Knowledge of Florida Real-Time Vehicle Information System (FRVIS), Microsoft Word, Excel, Outlook, Power Point, Internet Records Information System (IRIS), National Insurance Crime Bureau (NICB), Database, MyFloridaMarket Place e-procurement system (MFMP).
• Ability to work with computers, printer, fax machine, telephone, scanner, copier, aircard, VIN Etching Tool.
• Required to lift boxes and equipment up to 30 lbs.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TAMPA, FL, US, 33610 TAMPA, FL, US, 33607 TAMPA, FL, US, 33614 TAMPA, FL, US, 33613 TAMPA, FL, US, 33611 TAMPA, FL, US, 33626 TAMPA, FL, US, 33612 TAMPA, FL, US, 33620 TAMPA, FL, US, 33634 TAMPA, FL, US, 33605 TAMPA, FL, US, 33606 TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33617 TAMPA, FL, US, 33672 TAMPA, FL, US, 33615 TAMPA, FL, US, 33616 TAMPA, FL, US, 33625 TAMPA, FL, US, 33618 TAMPA, FL, US, 33637 TAMPA, FL, US, 34748 TAMPA, FL, US, 33619 TAMPA, FL, US, 33680 TAMPA, FL, US, 33609

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time