Mutuel Clerk

Churchill Downs Inc.; New Orleans (LA); On-site; USD 18,000 - 23,000; Full time

Job summary

Churchill Downs Louisiana Horseracing Co. at the Fair Grounds in New Orleans invites applications for a ticket seller. The role requires issuing tickets, processing cash wagers, and providing wagering information to patrons with courtesy and accuracy.

The candidate should be at least 21, able to obtain a Louisiana racing license, and possess a high school diploma or GED (or related experience). Strong math and customer service skills are essential.

Qualifications

• Must be 21 years old and able to obtain a racing license from the Louisiana Racing Commission.
• High school diploma or GED or related experience with training.
• Ability to read simple instructions and communicate clearly with patrons.

Responsibilities

• Issues tickets and makes changes quickly and accurately.
• Cashes all tickets presented and handles wagers.
• Provides wagering information in a courteous and helpful manner.
• Maintains appropriate cash levels and reports to supervisors as required.

Skills

Customer service

Cash handling

Attention to detail

Education

High school diploma or GED

Tools

Cash register / ticketing system

Job description

Requisition ID5363-Posted10/22/2026-Churchill Downs Louisiana Horseracing Co-Mutuels-Fair Grounds-LA Fairgrounds

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

JOB SUMMARY

Responsible for issuing all tickets efficiently and accurately to the patrons. Cashes all tickets presented. Provides wagering information in a courteous and helpful manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reports to assignment windows each day before deadline for assignment.
• Refers all complaints to the nearest information window.
• Issues tickets and makes changes quickly and accurately.
• Cashes all tickets presented.
• Skims monies when requested.
• Maintains an appropriate amount of monies in order to serve the public efficiently.
• Turns in all cashed tickets to the line supervisor and money bags to the Division Head or at the OTB facilities to the Money Room.
• Performs other related duties as assigned.

REQUIRED SKILLS AND ABILITIES

Must be 21 years old and able to obtain a racing license from the Louisiana Racing Commission.

EDUCATION AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.