Mutual Fund Trader

LPL Financial LLC; United States; On-site; USD 85,962,000 - 143,270,000; Full time

Job summary

LPL Financial is seeking a Mutual Fund Trader to provide expert support for Mutual Fund, UIT, and Precious Metals products in an inbound call center. You will deliver exceptional service to advisors, staff, and clients while supporting trading operations and resolving complex issues.

The role emphasizes collaboration, fast pace, and a client-first mindset, with opportunities to improve processes and efficiencies across teams.

Qualifications

• 3+ years of financial services experience, preferably in trading.
• Registration in all US States & Territories required upon hire.

Responsibilities

• Support Advisors, clients, and internal partners with trading inquiries including order placement and troubleshooting.
• Assist internal employees through knowledge sharing and escalation support to resolve issues.
• Participate in weekly team huddles and bi-monthly staff meetings to build trust and cooperation.
• Coordinate with internal teams, vendors, transfer agents, and sponsors to resolve trade-related pain points and improve processes.
• Liaise with Financial Advisors on mutual fund/UIT prospectuses and platform navigation.

Skills

Analytical and communication skills

MS Office

Follow troubleshooting instructions

Independent and team work

Education

Series 7

Series 63/66

Tools

Trading platforms

VBA macros

Job description

Job Overview:

The Mutual Fund Trader will provide a high level of subject matter expertise with Mutual Fund, UIT, and Precious Metals products and operational functions. The primary focus of the trader is to deliver an extraordinary service experience and provide operational trading support to our financial advisors, staff, and their clients in an inbound call center environment. This role will also provide backup support to other internal support desks, including Equity Trading, Enhanced Trading, and Trading Operations. The role requires individuals seeking a collaborative, fast-paced environment, are client-focused, and are able to execute in a way that encourages creativity and continuous improvement. Being flexible and adaptable to competing priorities will be key success factors for this position.

Responsibilities:

• Supporting Advisors, clients, and internal business partners with trading inquiries which may include order placement, research, corrections, and systems troubleshooting involving trading products.


• Assisting internal employees through knowledge sharing, escalation support, and ensuring problem resolutions are reached.


• Participation in weekly team huddles and bi-monthly staff meetings to build mutual trust, respect, and cooperation among team members.


• Building and leveraging relationships with internal LPL departments, 3rd party vendors, transfer agents, and sponsors to assist with escalations, improve processing pain points, mitigate risk to the firm, and safeguard against trading compliance violations.


• Acting as liaison for Financial Advisors who may raise inquiries regarding mutual fund/UIT prospectus or assistance with navigating LPL’s trading platform and resources.


• Identify risk, analyze procedures, and work with managers to resolve procedural gaps.


• When applicable, determine if a Technology incident should be raised for further investigation.


• Taking consultative approaches to identify opportunities that increase operational efficiency and improve the Advisor/client experience.


• Coordinating with internal teams, mutual fund sponsors, and transfer agents for trade related issues/pain points and action said provisions to improve processes.


• Work to ensure a positive outcome for Advisors/clients while also minimizing the possibility of a reoccurring negative experience.


• Work through complex situations to understand the root cause of problems and determine economical solutions.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 3+ years of financial services, preferably in Trading Series 7 and 63 (or 66) required


• Registration in all US States & Territories is required upon hire


• Core Competencies:
  
  
  
  • Proficiency in standard computer knowledge (including software skills) and must be able to follow audible troubleshooting instructions if/when necessary
  
  
  • MS Office skills
  
  
  • Attention to detail
  
  
  • Ability to work with other departments
  
  
  • Analytical and communication skills
  
  
  • Ability to work independently and within a group setting
  
  
  • Ability to handle fast paced and deadline driven environment
  
  
  
  

Preferences:

• Knowledge of Mutual Fund, UIT and Precious Metals markets


• Knowledge of trading regulations and requirements


• General knowledge of Equities and Bond markets


• Beta, Morningstar, Siebel, ClientWorks experience preferred


• Series 24 preferred, but not required


• VBA macros knowledge

Pay Range: $29.71-$49.52/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Company Overview:

Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans.

The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business.

They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best.

Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities.

EAC 5.19.26 LPL Financial is the nation’s largest independent broker-dealer.* Our company is widely known for its financial strength, exceptional service, and favorable industry reputation among financial professionals. To understand who we are, it’s important to know our core belief: financial guidance is a fundamental need for everyone. LPL Financial creates the space to let you do what you do best – create personal, long-term client relationships that turn financial aspirations into realities. Each year, thousands of financial professionals successfully manage billions of dollars in assets. Because our company is not too big and not too small, you can seize the opportunity to make a real impact. To learn more about our organization visit our About LPL page.

* As reported by Financial Planning magazine, June 1996-2019, based on total revenue. Want to learn more about the benefits of working at LPL? Check out the links below! We Are LPL Benefits Culture Social Responsibility

EOE.