Music Retail Rockstar — Elevate Customer Experience

Guitar Center Inc.; Carle Place (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Guitar Center in New York, NY is seeking a Retail Sales Associate to join our team and deliver a shopping experience that feels like a live show. You will greet customers, understand their musical goals, and guide them to the instruments and gear that fit.

You’ll hit sales targets, upsell and cross-sell with style, maintain product knowledge, build relationships in the local music community, and keep the store inviting with great merchandising and teamwork.

Qualifications

• Customer-focused with ability to match customer needs to instruments and gear.
• Proven track record in sales with target orientation.
• Strong knowledge of musical instruments and gear across categories.
• Clear, persuasive communication with customers and teammates.

Responsibilities

• Greet customers as they enter the store and understand their musical goals.
• Recommend instruments and accessories that fit the customer’s setup and budget.
• Upsell and cross-sell to maximize the customer’s musical experience.
• Maintain up-to-date knowledge of products and promotions to advise customers confidently.
• Build relationships with local musicians and community groups for repeat business.
• Participate in merchandising and store maintenance to keep the space inviting.

Skills

Customer engagement

Sales mindset

Product knowledge

Communication skills

Retail resilience

Job description

Guitar Center in New York, NY is seeking a Retail Sales Associate to join our team and deliver a shopping experience that feels like a live show. You will greet customers, understand their musical goals, and guide them to the instruments and gear that fit.

You’ll hit sales targets, upsell and cross-sell with style, maintain product knowledge, build relationships in the local music community, and keep the store inviting with great merchandising and teamwork.