Music Content AI Operations Lead

Apple, Inc.; Cupertino (CA); Presencial; USD 165.000 - 247.000; Jornada completa

Descripción de la vacante

Apple, Inc. is seeking a Music Content Operations AIML Program Lead in Cupertino, CA to scale music content curation through models, agents, and automation.

You will bridge operations with data science and engineering to implement agentic systems and define how humans stay in the loop for high‑risk, high‑quality decisions. You will collaborate across Engineering, Data Science, Product, Editorial, Analytics, and Operations to deliver end‑to‑end solutions, evaluate model outputs, and drive

Formación

• 5+ years in operations, program management, or technical product roles with meaningful exposure to AI/ML-driven workflows.
• Demonstrated experience translating operational or product problems into ML requirements and working directly with data scientists and engineers through model development cycles.
• Exposure to LLM-based workflows, prompt evaluation, or agentic automation — particularly applied to content moderation, classification, or operational workflows.
• Conceptual familiarity with content classification and content-risk tradeoffs, sufficient to judge where human review is warranted.
• Demonstrated track record of managing multiple concurrent workstreams with consistent on-time delivery and proactive stakeholder communication.
• Experience evaluating model outputs — designing eval sets, quality metrics, error analysis, and human feedback loops.
• Experience designing or specifying review/annotation tooling that surfaces AI inputs to human reviewers.
• Conceptual understanding of core analytics principles (sampling, hypothesis testing, statistical measurement).
• Proven ability to produce executive-ready written narratives and presentations.
• Track record of leading ambiguous initiatives end-to-end with minimal direction.
• Direct experience handling sensitive and confidential information with integrity and discretion

Responsabilidades

• Own the strategy and execution plan to scale curation through models, agents, and automation.
• Partner with Engineering and Data Science to develop agents that take on day-to-day curation work.
• Help establish the infrastructure to support, integrate, and orchestrate agents over time.
• Define the future operating model for curation — determining where agents handle work autonomously and where humans stay in the loop.
• Translate operational challenges into clear, actionable specifications for engineering and data science teams.
• Break down ambiguous problems into well-scoped, prioritized workstreams.
• Start with the highest-leverage slice and iterate.
• Evaluate technical proposals and model outputs and participate in design reviews and eval frameworks.
• Design and iterate on human-in-the-loop tooling for reviewers to validate AI outputs.
• Run ROI and impact analyses to prioritize automation leverage.
• Communicate progress, tradeoffs, and recommendations to senior leadership.
• Collaborate with cross-functional teams across Engineering, Data Science, Product, Editorial, Analytics, and Operations.

Conocimientos

AI/ML workflows

LLM prompts

Agentic automation

Content moderation

Executive communication

On-site presence

Travel awareness

Educación

Bachelor's degree or equivalent

Herramientas

SQL

Descripción del empleo

Apple, Inc. is seeking a Music Content Operations AIML Program Lead in Cupertino, CA to scale music content curation through models, agents, and automation.

You will bridge operations with data science and engineering to implement agentic systems and define how humans stay in the loop for high‑risk, high‑quality decisions. You will collaborate across Engineering, Data Science, Product, Editorial, Analytics, and Operations to deliver end‑to‑end solutions, evaluate model outputs, and drive