Museum Store Buyer Manager, Carnegie Science Center

Carnegie Museum of Art; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

The Carnegie Museum of Art is seeking a Museum Store Buyer Manager to oversee store operations, enhance visitor experiences, and drive sales through informed buying decisions and excellent customer service. A Bachelor’s degree and previous retail management experience are required. Join us in exciting projects as we connect visitors with science and culture.

Benefits

Paid time off

Professional development opportunities

Employee discounts

Qualifications

• Proven experience as a retail buyer or relevant role.
• Minimum of two years’ managerial experience in retail.
• Familiarity with market research and data analysis.

Responsibilities

• Leads execution of the Store’s mission enhancing visitor experience.
• Analyzes sales and market trends for buying decisions.
• Maintains oversight of the store's daily functions.

Skills

Customer service

Communication

Problem resolution

Data analysis

Trend forecasting

Organization

Education

Bachelor’s degree

Degree in Business Administration or relevant field

Tools

MS Office

Excel

PowerPoint

Job description

Museum Store Buyer Manager, Carnegie Science Center

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Museum Store Buyer Manager, Carnegie Science Center

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Carnegie Science Center, 1 Allegheny Avenue, Pittsburgh, Pennsylvania, United States of America Req #1588

Tuesday, June 10, 2025

Carnegie Science Center connects people with science, igniting curiosity that endures for a lifetime. Our Science Center integrates science and technology, offering immersive experiences like exploring the human body’s mysteries and diving into river science and wildlife wonders. Embracing the spirit of exploration, we proudly feature Mars: The Next Giant Leap and showcase USS Requin (SS 481) submarine, offering firsthand glimpses into space and history. Beyond these exhibits, visitors can enjoy movies on Pittsburgh’s largest screen, engaging live theater performances, thrilling sports challenges, and the fan-favorite Miniature Railroad & Village. Committed to inclusivity, our position on Pittsburgh’s North Shore by the Ohio River ensures accessibility for everyone, while our outreach initiatives actively involve Pittsburgh’s vibrant and diverse communities, extending our impact beyond local boundaries to a national scale. Join us as we ignite curiosity and forge deep connections between people and the limitless wonders of science!

The Museum Store Buyer

• Leads the execution of the Store’s mission of enhancing the visitor experience and producing revenue for the museums through engaging product offerings and excellent customer service.
• Identifies customer preferences and forecasts consumer trends
• Analyzes sales and market trends and applies this knowledge to make insightful buying decisions
• Discovers & purchases new products and checks the quality and popularity of those already on our shelves.
• Evaluates supplier options and negotiates with suppliers to secure competitive prices, quality and terms to deliver value to our customers
• Directs merchandise placement and maintenance of product displays
• Maintains oversight of the day to day functions of the store through direction of store staff. Includes hiring, training, developing, supervising and coaching of staff
• Achieves financial objectives by driving sales and service through trained & motivated staff, controlling budget expenditures, analyzing variances, initiating corrective action and maintaining inventory control
• Maintains professional & technical knowledge by attending trade shows & fairs, educational workshops & conferences, reviewing professional publications and establishing personal networks
  
  

Qualifications

EDUCATION AND EXPERIENCE:

• Proven experience as a retail buyer or relevant role.
• Bachelor’s degree required. Degree in Business Administration or relevant field preferred.
• Minimum of two years’ managerial experience, preferably in a high volume retail or museum store setting.
• Familiarity with market research, data analysis & forecasting techniques
• Excellent knowledge of MS Office, Excel, PowerPoint
• Experience in personnel management and motivation, merchandising and adherence to inventory control.
  
  

Knowledge, Skills, And Abilities

• Excellent customer service skill required, including problem resolution.
• Demonstrated success in generating maximum profit while providing outstanding customer service.
• Outstanding communication abilities and interpersonal skills with ability to interact and present to Museum Upper Management, donors and customers with tact and diplomacy.
• Excellent organizational skills. Timely follow through and attention to detail.
• Exercise independent judgment, creative thinking and problem solving. Ability to handle a variety of tasks simultaneously.
• Ability to work a varied schedule including some holidays, weekends and evenings.
  
  

PHYSICAL REQUIREMENTS: Mental, emotional and physical stamina required to deal with simultaneous demands and varied personalities. The ability to lift and transport boxes (up to 30 pounds), climb ladders, stoop, bend, work in confined tight spaces, handle stock and stand for long periods of time.

EMPLOYMENT TRAINING: Three Months

Principal Accountabilities

• Supervises all store staff positions including hiring, training, coaching, scheduling, motivating as well as conducting performance evaluations. Manage these staff to assure attainment and adherence to the highest professional standards. Promotes effective communication between store staff to ensure well informed and responsive associates. Demonstrates leadership and provides information regarding the merchandise for staff to provide outstanding customer service. Motivate staff to proactively engage with customers.
• Researches, selects and purchases product assortment for the store and ecommerce site to match museum’s collections and exhibitions. Keeps current on museum visitor profile and preferences and industry trends. Analyzes cost versus retail price opportunities and sales performance to maximize return on investment.
• Directs placement and maintenance of merchandise on selling floor. Directs creation of exciting visual displays and ensures visibility of merchandise to maximize sales and profits. Trains staff on new product and in keeping store shelves stocked appropriately.
• Adds and maintains products and product photos to ecommerce channels or directs staff to do so. Includes placing products in appropriate categories and sub-categories and identifying appropriate products for marketing initiatives.
• Possess and maintain a working knowledge of all receiving, inventory control systems and online order fulfillment process in order to direct Merchandising/ Receiving associates in the receiving, order fulfillment and shipping processes. Verifies count and quality of merchandise deliveries to stores. Verifies product priced according to receiving documents. Monitors timely fulfillment of online orders and requests. Maintains documentation for product purchases. Assures all CMP Store bills and invoices are processed in a timely manner.
• Analyzes sales performance of items and categories to maximize return on investment.
• Develops branded product relating to permanent collections and exhibitions. Establishes relationships with Museum Directors, curators, educators and marketing for input in product development and marketing of store. Works closely with all CMP staff using tact and diplomacy to execute projects in a timely manner, insuring quality and branding.
• Develops, seeks out, creates and manages product related special events.
• Ensures compliance of trained staff on completion of daily sales deposits, audits or safe counts on a regular basis and maintains tight cash control.
• Assures all operating systems such as POS computers are well maintained and functioning at full capacity, promptly reporting issues to IT service desk.
• Conducts and manages physical inventories for the store, reconciling differences between the physical count and general ledger levels. Assists in physical inventories at all CMP stores.
• Oversees maintenance of store back office stock rooms in an orderly fashion, help determine and maintain proper storage of merchandise in stockroom areas.
• Performs all functions of the Sales Associate Position as needed including open and close registers and daily settlement
• Oversite of all ecommerce sale, fulfillment and customer service including maintenance of content and inventory.
• Required travel to attends trade shows, fairs and conferences.
• Other duties as assigned.
  
  

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment: Pennsylvania Child Abuse History Clearance Pennsylvania State Police Criminal Record Check FBI Fingerprint Criminal Background Check Obtaining the required clearances is completed as part of the new hire process.

Carnegie Museums is an Equal Opportunity Employer

The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.

• GUIDANCE ON ESSENTIAL FUNCTIONS: The Americans with Disabilities Act (“ADA”) requires employers to consider and accommodate qualified individuals with disabilities. An individual is qualified if he or she can perform the essential functions of a job with or without reasonable accommodation. An essential job function is any task that is a fundamental part of the job. When considering essentiality, one must focus upon whether the function is essential to this particular job and not to the department as a whole. Some additional guidance on essential functions follows below. Please note that the following guidelines are non-exhaustive. If you have any questions or need additional guidance, please contact Human Resources. A. Is the function required to be performed on a regular basis? If the function is rarely performed, it may not be essential. B. Is the function highly specialized? Is the incumbent hired for his/her expertise or ability to perform the function? The need for special expertise is an indication of an essential function. C. Does the position exist, at least in part, to perform the function? If so, the function is more likely to be essential. D. How much time is spent performing the function and how often? Note that even functions performed 10% of the time could be essential if they are required on a regular basis. E. Would elimination of the function fundamentally alter the job? If so, the function is more likely to be essential. F. What are the consequences of not requiring the incumbent to perform the function? If they are significant, the function is more likely to be essential. G. Are there a limited number of employees among whom the performance of the function could be distributed if the incumbent could not perform it? If so, it is more likely to be essential.
  
  

Other details

• Job Family Vacation Category II
• Pay Type Hourly
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Museums, Historical Sites, and Zoos

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