Museum Store Associate I, Part Time, Temp (3 months)

Sfmoma; San Francisco (CA); On-site; USD 33,000 - 39,000; Part time

Benefits offered by this job

SF City Option

SFMOMA Membership

Other benefits

Job summary

SFMOMA in San Francisco is seeking a Museum Store Associate I for the on-site store. This part-time, temporary role (minimum 28 hours/week) focuses on welcoming service and guiding visitors to product selections while sharing knowledge about exhibitions.

You will handle sales, stock, displays, and ensure the store remains welcoming and orderly. A high school diploma and at least 1 year of retail experience are required; some weekend/evening shifts apply.

Qualifications

• High school diploma required; hospitality, art history or related fields a plus.
• Minimum of one year of retail sales experience.
• Demonstrated confidence and enjoyment interacting with the public.
• Ability to work quickly and with urgency during busy times.
• Ability to handle cash, operate a cash register and work with a computer inventory system.

Responsibilities

• Provide courteous, friendly service on the selling floor.
• Actively approach and advise customers on product.
• Ring up sales at register and bag purchases; verify credit cards, and answer customer inquiries.
• Open and close registers.
• Stock sales floor with merchandise and perform periodic inventory.
• Maintain neat appearance of store, shelves and displays.
• Clean counters, fixtures and sales floor daily.
• Assist in preparing merchandise for floor including labeling and posters.
• Maintain knowledge of museum and product information.
• Participate in store training and loss prevention guidelines.
• Assist with other museum store duties as assigned.

Skills

Customer service

Public interaction

Mathematical proficiency

Attention to detail

Punctuality

Communication

Education

High school diploma

Tools

Cash register

Inventory system

POS system

Job description

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.

Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.

Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic: We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule: Part Time (minimum of 28 hours/week), Temporary (3 months), fully onsite

Under the supervision of the Museum Store Manager and direction of the Assistant Store Manager, the Museum Store Associate I is expected to provide exceptional customer service to visitors of the SFMOMA Museum Store by creating a welcoming and inclusive retail environment. The Museum Store Associate I is passionate and well versed in product knowledge and actively engages with shoppers to assist in product selection. Museum Store Associates also serve as ambassadors to SFMOMA and are enthusiastic to share knowledge about exhibitions, programs and membership while interfacing with the public.

Responsibilities & Duties

• Provide courteous, friendly service on the selling floor
• Actively approach and advise customers on product
• Ring up sales at register and bag purchases; verify credit cards, and address patron inquiries
• Open and close registers
• Stock sales floor with merchandise from inventory back stock areas; perform periodic inventory of stock
• Maintain neat appearance of store by organizing supplies, shelves and displays, and straightening merchandise
• Clean counters, fixtures and sales floor daily, including dusting, vacuuming and trash disposal
• Assist in preparing merchandise for sales floor including labeling, rolling posters, sales stickers, etc.
• Maintains a high level of Museum and product-related knowledge
• Participates in all SFMOMA and Store related training
• Maintain awareness and follow the loss prevention, security, and safety guidelines
• Assist with other Museum Store duties, as assigned

Qualifications & Skills

• High school diploma required, with demonstrated knowledge in hospitality, art history or practice, education, or related fields a plus.
• Minimum of one (1) year of experience in retail sales required.
• Demonstrated confidence and enjoyment in interacting and working with the public.
• Ability to work quickly and with a sense of urgency during busy times.
• Ability to handle cash, operate a cash register and work with a computer inventory system.
• Ability to work effectively with the public and with co-workers.
• Demonstrated mathematical proficiency and ability to concentrate on details.
• Demonstrated punctuality and dependability.
• Ability to communicate problems and conduct constructive problem resolution.
• Commitment and ability to work varying schedules.

Working Conditions

• Must be able to lift up to 30 pounds.
• Must have flexible schedule, including evenings, weekends and holidays.
• Bending, twisting, reaching, pushing, pulling, and performing repetitive motions and standing and walking for up to 5 hours in a row may be required.

$24.92 - $24.92 an hour

$24.92 /hour (starting)

This is a union position subject to the provisions of the Collective Bargaining Agreement (CBA).

Location: San Francisco, 151 3rd Street.

Benefits: SF City Option, SFMOMA Membership, and more

At SFMOMA, we do not believe that any applicant can, or should, meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven, community-oriented organization grounded in inclusivity, passion, bravery, and empathy.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.

If this describes you, we encourage you to apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal or state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at [e-mail].