Museum Security Guard

University of North Florida; Jacksonville (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

University of North Florida’s Security Department seeks a Security Guard to protect MOCA Jacksonville property and artwork. You will patrol galleries, monitor events, assist guests, and enforce policies.

A background check is required; CSA designation applies. This role supports safety for staff and visitors and may involve front-desk duties and emergency response.

Qualifications

• 1–2 years of security-related experience.
• Must be able to walk, run, stand and stay physically active for longer periods.
• Must be able to lift heavy objects (e.g. physical barriers like stanchions).
• Ability to remain alert at all times.
• Good communication skills; interact professionally with staff and visitors and enforce policies.
• Punctuality is essential.
• Professional, attentive and reliable.
• Must be able to work weekends.
• Preferred: security experience in a customer-service environment, museum/gallery setting.

Responsibilities

• Patrol galleries to ensure visitors comply with policies.
• Perform opening/closing procedures: lock doors, check floors, activate/deactivate alarms.
• Monitor visitor behavior at events and during museum hours for a safe environment.
• Report all incidents/accidents to supervisor and keep records.
• Handle front desk duties before opening: monitor front door, assist guests, answer calls.
• Secure posts on rotation including galleries, ramps, elevators.
• Inspect bags of visitors entering the museum and staff exiting.
• Inform visitors and staff of museum policies and enforce them accordingly.
• Monitor flow of visitors in all galleries.
• Report to Chief of Security and help document incidents.
• Identify safety hazards and report to Chief of Security and Deputy Director.
• Assist with emergency evacuations.
• Provide security at special events.
• Perform fireguard duties as qualified.
• Read memos and stay updated on policy revisions.
• Other duties as assigned.

Skills

Communication skills

Punctuality

Reliability

Weekend work

Job description

As a member of the Security Department, the Security Guard is responsible for ensuring the safety of employees, visitors and the protection of MOCA Jacksonville property and artwork. (Cannot be a Student)

• Is responsible for ensuring the safety of the works of art by patrolling galleries to ensure that visitors are complying with visitor policies.
• Performs opening and closing procedures including; locking all doors, checking all floors to ensure that no one is in the building, and alarming/disarming the alarm.
• Monitors the behavior of visitors at events and during museum hours in an effort to provide a safe environment for staff and the public.
• Reports all incidents/accidents to supervisor immediately and keeps a record of all incidents.
• Handles some front desk duties prior to the opening of the museum including monitoring front door, assisting guests, answering telephone, and monitoring the delivery of works of art into the museum.
• Secure various posts on a rotational basis including galleries, access ramps, elevators,and other areas as assigned.
• Inspect bags of visitors entering the museum and staff leaving the museum when necessary.
• Inform visitors and staff of museum policies and enforce them appropriately.
• Monitor and maintain the flow of visitors in all galleries.
• Report to a Chief of Security and assist with documenting any incident related to visitors, staff, or art work.
• Identify safety hazards, suspicious behavior and potential problems and report to the Chief of Security and Deputy Director.
• Assist with emergency evacuations.
• Provide security at special events.
• Perform fireguard duties as qualified.
• Read departmental memos and remain aware of all policy revisions.
• Other duties, as assigned.

• 1 – 2 years of security related experience
• Must be able to walk, run, stand and stay physically active for longer periods.
• Must be able to lift heavy objects (physical protective barriers, ie. stanchions)
• Ability to remain alert at all times
• Good communication skills; ability to interact professionally and respectfully with all levels of staff and visitors and enforce museum policies
• Punctuality is essential
• Professional, attentive and reliable
• Must be able to work weekends
• Preferred Qualifications: Security experience in a customer service-oriented environment with direct customer relations preferred. Security license not required but experience in a museum or gallery setting preferred.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX CoordinatorThis position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA ’ s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations, please contact the Clery Act Compliance Manager at [phone] or [e-mail].

Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.