Museum Programming Coordinator

Town of Frisco; Frisco (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Museum Programming Coordinator to enhance educational programming and manage museum operations. This role involves developing engaging exhibitions, conducting research, and facilitating tours for diverse audiences. The ideal candidate will possess strong knowledge of public history and collections management while demonstrating exceptional customer service skills. Join a passionate team dedicated to preserving and sharing the rich history of Frisco and its community. This position offers a unique opportunity to connect with visitors and contribute to the cultural enrichment of the area.

Qualifications

• 3 years of experience in public history or museum work.
• 2 years of experience in researching and writing.
• Experience with guest service and education programming.

Responsibilities

• Responsible for guided tours and educational programming.
• Supervises volunteers and part-time staff.
• Handles guest inquiries and maintains museum operations.

Skills

Museum Operations

Educational Programming

Public History

Collections Management

Customer Service

Research Skills

Event Coordination

Education

High School Diploma or GED

Bachelor’s Degree in History or Museum Studies

Tools

Microsoft Office

PastPerfect

Adobe Suite

Job description

Why work for the Town of Frisco as the Museum Programming Coordinator? There aremanyreasons!

This non-exempt (hourly) position requires working knowledge of museum operations, educational programming for children and adults, and public history theory. The Museum Programming Coordinator is responsible for the education programs at the Museum including guided tours and field trips and requires a high degree of knowledge of collections management, best archival practices, and research techniques. The position is responsible for the development and maintenance of exhibitions on-site and off-site. Processes research requests submitted to the Museum, including primary source research and writing for both general and professional audiences.

As part of the Museum team, this individual staffs the Museum desks in the back or front and gift shop daily and staffs special events and works on holidays throughout the year. Museum operating hours are Tuesday-Sunday 9am-5:30pm with some extended hours for events, projects, and programming.

This position supervises volunteers and part-time staff on specific projects, and acts as a MOD (manager on duty) in the absence of the Museum Manager.

Museum Programming Coordinator hiring wage range = $29.94 - $37.42

Museum Programming Coordinator full wage range = $29.94 - $44.91

• Greets each guest with professional and friendly demeanor; participates in staffing the museum customer facing desks and gift shop
• “Manager on Duty” as scheduled; responsible for open/close procedures, daily operations, and oversight of staff/volunteers
• Handles repetitive questions, scenarios, and tasks with enthusiasm and professionalism; clearly delivers information in addition to responding to guest inquiries and complaints in a professional manner
• Actively connects with guests to share history of Frisco; maintains knowledge of Frisco and Summit County history; continues to expand knowledge on related topics
• Responsible for guided walking and adventure tours program including research, development, scheduling, training, obtaining permits, and facilitation of programming
• Responsible for field trips and education programming for children including research, development, alignment of programs with state guidelines, and facilitation of programming
• Responsible for the research, writing, and installation of exhibitions on-site and off-site; participates in team-wide exhibit development and research; participates in the development of 2-3 exhibits of varying size per year
• Manages budget for areas of responsibility and any assigned projects; including sourcing materials following best archive practices and environmental goals
• Participates in conducting and transcribing oral histories; maintains relationships with interviewees and local community members
• Processes and accessions donations and loans, leads collection inventories and condition reports, and completes other collection projects; responsible for maintaining established standards of care for the archive and collections
• Participates in creating content for social media and Museum newsletter as needed
• Completes image and research requests according to Museum procedures; includes data entry, writing for public and professional audiences, and research best practices such as citations
• Participates in the development and execution of special events and community outreach programs
• Participates in Historic Preservation projects as needed; includes research, writing, and some fabrication
• Maintains effective relationships with management, Town of Frisco staff, community members, and guests
• Works productively independently and in a team-based environment in supporting the Communications, Marketing, and Culture Department; other Town departments and Town of Frisco vision, mission, goals, and priorities
• Displaysexcellent skills in visitor or guest relations, customer service, and retail operations.
• Must be able to stay organized.

Other Responsibilities:

• Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
• Attends Town and departmental training and meetings as appropriate or assigned.
• Ability to function and make good decisions in the absence of a supervisor.
• Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
• Performs other job duties/responsibilities as assigned by management.
• Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.

Specific knowledge, skills and abilities needed for position:

• Required: High School diploma or GED.
• Required: Bachelor’s degree inhistory, Museum Studies, Public History, or related field.

• Required: Proficient in Microsoft Office.
• Preferred: Experience with PastPerfect and Adobe Suite.

• Required: CPR/AED & First Aid Certification(or ability to obtain within the first 6 months. Training provided by the Town.)
• Valid driver’s license with an acceptable driving record is required.

• Required: Three years (3) of experience in public history, museum work, collections/archives, or similar field.
• Required: Two years (2) of experience with researching and writing.
• Required: Two years (2) of experience related to guest service of any kind.
• Preferred: Two years (2) of experience related to education programming.

• Preferred: One years (1) of supervisory experience.

• Required: Ability to communicate effectively in English, both verbally and in writing.

• Required: Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.

• Required: Ability to pass a background investigation.
• Required: Proven ability to work with the public and children Pre-K to 12^th grade.

Area	Comments
Education:
Computer Operations:
Licenses, Certifications or Accreditations:
Previous Work Experience:
Previous Supervisory Exercised:
Language Ability:
Decision Making Ability:
Other:

Physical Demands:

Weight	LIFTING: Does the job require weight to be lifted or force to be exerted? If so, how much and how often?	Activities	OTHER PHYSICAL ACTIVITIES REQUIRED: How much on the job time is spent performing the following?
Up to 10 Pounds	2/3 OR MORE	Standing	2/3 OR MORE
Up to 25 Pounds	2/3 OR MORE	Walking	2/3 OR MORE
Up to 50 Pounds	UP TO 1/3	Sitting	1/3 to 2/3
Up to 100 Pounds	None	Using hands to finger, hands to feel	2/3 OR MORE
More than 100 Pounds	None	Reaching with hands and arms	2/3 OR MORE
Climb or balance	1/3 to 2/3
Stoop, kneel, crouch or crawl	1/3 to 2/3
Talk or hear	2/3 OR MORE
Taste or smell	UP TO 1/3

OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:

Indoor/Outdoor:	Museum environment. 75% indoor and 25% outdoors in all weather conditions
Hazardous Materials or Noise:	Paint, power tools, potential artifact hazards
Holidays/Weekends/Evenings:	Must be able to work flexible schedule including nights, weekends and holidays
Equipment Used in Job:	Computer, phone, printer, cash register, credit card machine, various hand tools
Other:

VISION: Select the specific vision requirements for this job:

Close Vision: YES	Distance Vision: YES	Color Vision: YES
Peripheral Vision: YES	Depth Perception: YES	Ability to adjust focus: YES

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

The Town of Frisco is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.