Museum Interactive Systems Technician

Design and Production Incorporated

Lorton (VA)

On-site

USD 52,000 - 78,000

Full time

2 days ago

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Job summary

Design and Production Incorporated in Virginia is seeking an Interactive Technology & Systems Technician to configure, test, and support computer-based museum installations. You’ll work hands-on with Windows PCs, touchscreen apps, and multimedia systems, ensuring everything is ready for visitors.

Some travel to project sites is required, and you’ll collaborate with programmers, engineers, and installers to deliver reliable experiences.

Qualifications

Solid foundation in computer hardware, Windows operating systems, and software installation.
Experience in IT support, technical troubleshooting, computer configuration, or related field.
Strong problem-solving skills and attention to detail.
Ability to follow technical instructions, document issues, and communicate clearly.
Collaborative mindset and willingness to learn new technologies.

Responsibilities

Configure and prepare Windows-based computers and related hardware for exhibits.
Install software, interactive applications, and multimedia programs.
Prepare and verify systems before installation at museum sites.
Assist with software updates and configuration adjustments.
Test interactive exhibits, touchscreen applications, and multimedia experiences.
Identify bugs, performance issues, and document problems clearly.
Reproduce fixes with programmers and specialists to verify results.
Diagnose hardware, software, and connectivity issues during troubleshooting.
Support teams and escalate complex issues to senior engineers when needed.
Collaborate with developers, engineers, and project teams during testing and deployment.
Occasionally travel to project sites for installation, testing, and commissioning.
Help ensure that interactive experiences are ready for visitors.