Museum Concierge Security Officer - Service-Driven Patrol

GardaWorld; San Jose (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

DailyPay available

Medical, dental, and vision insurance

401(k) with employer matching

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer for a museum in San Jose, CA. You will focus on customer service, access control, and visitor guidance across shifts in varied environments such as offices, hotels, and retail spaces.

The role emphasizes strong communication, incident reporting, and teamwork. A state license and 32-hour BSIS trainings are required, with up-to-date resume submission encouraged. Uniforms are provided.

Qualifications

• One year of security experience required.
• State security license and 32hr BSIS trainings required.
• Authorized to work in the U.S.
• High School Diploma or GED required.
• Must include up-to-date security resume.
• Exceptional customer service skills.
• Proficient in basic phone & computer skills.
• Security, Military or Law Enforcement background is a plus.

Responsibilities

• Welcoming, verifying identity, and guiding visitors.
• Manage access control.
• Perform regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate concerns.
• Ensure safety of individuals and property.

Skills

Customer service

Basic phone & computer skills

Security experience

Teamwork

Education

High School Diploma or GED

BSIS security trainings (32hr)

Tools

Phone & computer usage

Job description

GardaWorld Security Services is seeking a Concierge Security Officer for a museum in San Jose, CA. You will focus on customer service, access control, and visitor guidance across shifts in varied environments such as offices, hotels, and retail spaces.

The role emphasizes strong communication, incident reporting, and teamwork. A state license and 32-hour BSIS trainings are required, with up-to-date resume submission encouraged. Uniforms are provided.