MUSCP - Medical Office Assistant - Health East Cooper in Mt. Pleasant

MUSC Health; Mount Pleasant (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Medical Office Assistant in a state-of-the-art facility. This role is perfect for those who thrive in a compassionate environment, where your skills in customer service and organization will enhance patient experiences. You'll be responsible for greeting patients, managing appointments, and ensuring confidentiality while working alongside a diverse team of medical professionals. If you enjoy making a difference and working with enthusiastic individuals, this is the ideal opportunity for you.

Qualifications

• High School diploma or equivalent required.
• At least one year of customer service experience preferred.

Responsibilities

• Greet and welcome patients and families in person or on the phone.
• Maintain patient accounts and collect co-pays.
• Provide excellent customer service and manage referrals.

Skills

Customer Service

Basic Computer Skills

Organizational Skills

Effective Communication

Education

High School Diploma

Job description

MUSCP - Medical Office Assistant - Health East Cooper in Mt. Pleasant

Join us at MUSC Health as a Medical Office Assistant at the East Cooper Medical Pavilion in Mt. Pleasant. Be part of a community dedicated to compassionate care and mutual support in our state-of-the-art outpatient multi-specialty facility. We value professional growth and heartfelt care, and your contribution will make a meaningful difference in our diverse patient community.

Key Responsibilities:

• Greet and welcome patients and families in person or on the phone.
• Optimize patient experience and clinic efficiency by scheduling appointments appropriately.
• Maintain patient accounts by accurately recording and updating personal and financial information.
• Collect co-pays and previous balances.
• Protect patient confidentiality and rights.
• Provide excellent customer service, manage messages, schedule ancillary services, and handle referrals.
• Interact effectively with medical professionals and diverse care team members.

Qualifications:

• High School diploma or equivalent.
• At least one year of customer service experience.
• Basic computer skills; healthcare front desk experience preferred.
• Ability to organize, prioritize, and communicate effectively.

Physical Requirements: Ability to stand, walk, sit, bend, kneel, climb stairs, reach, perform repetitive motions, and lift objects up to 20 lbs. Vision must be corrected to 20/40, and work is indoors in a latex-safe environment.

If you enjoy working with energetic and enthusiastic individuals, you will find a rewarding career with us!

The Medical University of South Carolina is an Equal Opportunity Employer and participates in the E-Verify program.