MUSCP - Medical Office Assistant - Ben Sawyer

Musckids; Mount Pleasant (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Mount Pleasant is seeking a Medical Office Assistant to enhance patient experiences and clinic efficiency. You will greet patients, manage appointments, and maintain confidentiality while ensuring excellent customer service. Ideal candidates will have a high school diploma and experience in customer service or healthcare.

Qualifications

• One year of customer service experience required.
• Basic computer skills necessary.
• Previous healthcare front desk experience preferred.

Responsibilities

• Greets and welcomes patients and families.
• Maintains patient accounts and schedules appointments.
• Collects co-pays and handles patient information.

Skills

Customer Service

Organizational Skills

Communication

Education

High School Diploma or Equivalent

Job description

MUSCP - Medical Office Assistant - Ben Sawyer page is loaded

MUSCP - Medical Office Assistant - Ben Sawyer

Apply locations Mount Pleasant time type Full time posted on Posted 2 Days Ago job requisition id R-0000047028

Job Description Summary

Greets and welcomes patients and families in person or on the telephone. Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and background.

Entity

MUSC Health Partners (MHP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000088 CFC PC Ben Sawyer Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

• O btain and update demographic and insurance information for all patients.

• Meet standard productivity metrics while performing the pre-registration and registration process.

• Complete all regulatory and compliance related forms for the visit.

• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.

• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Additional Job Description

Required Minimum Training and Education: High School diploma or equivalent education required . One year of customer service experience required . Must have basic computer skills . Previous healthcare front desk experience preferred . Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others.

Required Licensure, Certifications, Registrations: n/a

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors . Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs . Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

About Us

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location.

MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients.

MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites.

U.S. News & World Reportplaced us among the top one percent of all American hospitals , with 11 specialtiesin the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.