Multisite Maintenance Technician - Briarwood and Arbor Terrace

Equity Residential; Sunnyvale (CA); On-site; USD 79,399,000 - 97,023,000; Full time

Benefits offered by this job

Overtime pay

Performance incentives

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Resident housing discounts

Job summary

Vivmark Residential is seeking a Multisite Maintenance Technician to support two or more apartment communities, delivering on resident commitments with exceptional service and professionalism.

You will perform make-ready work, respond to service requests, and maintain common areas, while complying with housing laws and company policies.

Qualifications

• High School diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to communicate in English for work purposes.
• Experience with general maintenance and make-ready tasks.
• Willingness to work weekends and on-call emergencies.

Responsibilities

• Prepares all market-ready apartments.
• Responds to resident service requests and concerns promptly.
• Performs maintenance tasks and routine inspections.
• Maintains grounds and common areas.
• Handles on-call emergency service when required.
• Documents maintenance concerns and reports to supervisor.
• Follows applicable housing laws and internal policies.

Skills

General maintenance

Troubleshooting

English communication

Driver's license

Education

High School diploma

Job description

Job Description

Vivmark Residential exists to set the mark for what home can be. Our vision is to be the most trusted and best-performing rental housing company in America, one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.

What You’ll Be Doing

Under the general direction of the General Service Director or Service Manager the Multisite Maintenance Technician supports maintenance efforts of two or more Vivmark Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in,total satisfaction, express service and personal attention. The Multisite Maintenance Technician responds to resident service requests, completes make-ready work, and common area maintenance and is instrumental in helping Vivmark Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.

• Prepares all market-ready apartments.
• Responds to resident service requests and concerns in a timely manner.
• Performs various maintenance functions.
• Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow.
• Performs on-call emergency service as required.
• Performs special maintenance projects as assigned.
• Reports any maintenance concerns for repairs to the Service Manager.
• Performs scheduled maintenance program.
• Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
• Attends and participates in training programs as required.
• Represents the Company in a professional manner at all times.
• Performs other duties as assigned.

What You’ll Need To Thrive

• Hands-on general service maintenance experience required.
• Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred.
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
• Must be able to work any assigned shift, including weekends. Shifts may change according to business needs.
• Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
• Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager.
• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.

Bonus Qualifications

• Trade school certification/diploma
• EPA Section 608 Type I, Type II or Universal certification preferred
• Residential or commercial property management, hospitality, or retail experience preferred

Salary: $27.71 - $33.86 per hour

• Employees are eligible for overtime pay and performance incentives.
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.