Multiservice Emergency Dispatcher — 24/7 Public Safety Ops

Public Safety Dispatch Network; Shobonier (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Shobonier, Illinois, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies. The role involves processing calls, verifying details, and routing units according to established plans.

Ideal candidates typically hold a high school diploma or equivalent and may require specific public safety credentials depending on assignment. Training, background checks, and ongoing certifications are part of the process, with

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Shobonier, Illinois, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple agencies. The role involves processing calls, verifying details, and routing units according to established plans.

Ideal candidates typically hold a high school diploma or equivalent and may require specific public safety credentials depending on assignment. Training, background checks, and ongoing certifications are part of the process, with