Multinational Producing Office Manager - US Property and Specialty

American International Group; New York (NY); On-site; USD 93,000 - 130,000; Full time

Job summary

Join a global market leader as a Multinational Producing Office Manager in New York. You will manage the US Multinational Property & Specialty portfolio, lead a team, and engage with stakeholders to promote AIG's value proposition. This role offers a competitive salary and comprehensive benefits, fostering a supportive and inclusive work environment.

Qualifications

• Proven team and people management skills.
• Experience in workflow optimization and service level management.
• Technical knowledge of multinational programs and property & specialty insurance.

Responsibilities

• Manage the US Multinational Property & Specialty portfolio.
• Supervise a team of Multinational Administrators.
• Engage with internal and external stakeholders.

Skills

Team Management

Client Focus

Communication

Operational Improvement

Education

Professional Insurance Qualifications

Tools

MS Outlook

Excel

Word

Job description

Multinational Producing Office Manager - US Property and Specialty page is loaded

Multinational Producing Office Manager - US Property and Specialty

Apply locations NY-New York | Full time | Posted 5 Days Ago | Job Requisition ID: JR2502059

Multinational Producing Office Manager – USA Property and Specialty

Join us as a Multinational Producing Office Manager – USA Property and Specialty to advance your career with a global market leader.

About AIG Multinational

AIG Multinational designs, implements, and services bespoke multinational insurance solutions for global clients. Our professionals deliver customized, compliant, and seamless solutions to support clients' risk management objectives, working with a dynamic, multi-disciplinary team.

About the role

1. Manage the US Multinational Property & Specialty portfolio, ensuring network execution and service performance.
2. Supervise a team of Multinational Administrators, aligning with AIG’s Global Multinational Business Model.
3. Engage with internal and external stakeholders to promote AIG Multinational’s value proposition and support growth strategies.
4. Oversee complex multinational program design and execution, meeting service standards and SLAs.
5. Support the expansion of AIG MN’s presence in the market by aligning strategies and operational models.
6. Report directly to the Head of Multinational – North America.

Impact and Responsibilities

• Manage client and stakeholder relationships, including brokers and clients, in collaboration with client executives and underwriters.
• Oversee pre- and post-bind activities, ensuring efficient workflow and adherence to principles.
• Develop expertise in multinational business, program design, regulation, reinsurance, and processes.
• Ensure service level standards are met and improve client experience.
• Promote the multinational business model and value propositions internally and externally.
• Support system and process development, including MN Xpress.
• Foster team growth through training, development, and succession planning.
• Ensure compliance with audit and control procedures, creating a risk-aware culture.
• Communicate regularly with internal stakeholders and support business development and strategic initiatives.

Qualifications and Skills

• Proven team and people management skills, with the ability to attract, retain, and develop high-performing teams.
• Client-focused with servicing experience with stakeholders including brokers and clients.
• Ability to handle multiple priorities and meet deadlines.
• Experience in workflow optimization and service level management.
• Strong communication, influencing, and operational improvement skills.
• Technical knowledge of multinational programs, property & specialty insurance, reinsurance, and related systems.
• Proficiency in MS Outlook, Excel, and Word; professional insurance qualifications preferred.

Compensation and Benefits

Base salary in NYC: $93,000 - $130,000, plus bonus and comprehensive benefits. Details available in the US Benefits Overview.

#LI-AR1 #multinational

Our in-person collaboration approach fosters a supportive environment for our team and clients.

Our Culture and Inclusion

We value diversity and inclusion, fostering a culture of respect and belonging through learning, ERGs, and cultural activities. We are committed to equal opportunity and reasonable accommodations for all applicants.