Multinational Producing Office Administrator

AIG; New York (NY); On-site; USD 57,000 - 72,000; Full time

Job summary

Join a leading company as a Multinational Producing Office Administrator, providing essential administrative support for multinational insurance programs. This role involves servicing client programs, managing documentation, and collaborating with a dynamic team to ensure compliance and efficiency. Ideal candidates will have insurance experience, strong administrative skills, and a team-oriented mindset.

Benefits

Comprehensive Total Rewards Program

Professional development opportunities

Volunteer Time Off

Matching Grants Programs

Qualifications

• 1+ year insurance experience or equivalent foundational knowledge.
• Knowledge of multiple lines of commercial insurance preferred.
• Strong administrative skills.

Responsibilities

• Provide administrative support for Tier 1-3 programs.
• End-to-end servicing of standard programs.
• Develop strong internal stakeholder relationships.

Skills

Attention to detail

Strong communication

Team-oriented mindset

Time management

Tools

Outlook

Excel

Word

Job description

Multinational Producing Office Administrator page is loaded

Multinational Producing Office Administrator

Apply locations NY-New York | time type Full time | posted on Posted 2 Days Ago | job requisition id JR2502532

Multinational Producing Office Administrator

Join us as a Multinational Producing Office Administrator to grow your career at the forefront of multinational insurance.

Make your mark in Multinational

AIG’s Multinational business provides multinational insurance solutions for our global customers, helping them navigate cross-border risks with confidence. Our professionals deliver customized, compliant, and seamless solutions supporting clients’ risk management objectives. Work alongside a dynamic, multi-disciplinary team to explore new opportunities.

Role Summary

This internal-facing role provides administrative support for an assigned portfolio of Tier 1-3 programs, supporting Multinational Client Executives, Coordinators, and Product Underwriters. It includes end-to-end servicing of Tier 4 standard programs, utilizing AIG systems to ensure timely and accurate implementation of multinational programs.

Key Responsibilities:

1. Provide administrative support to support the implementation of global programs, including:

• Tax calculations
• Service fee calculations
• Invoice preparation & issuance
• Master policy booking, preparation & issuance
• Processing new business, renewals, endorsements & cancellations in AIG systems
• Tracking updates & document uploads within AIG systems and electronic files

1. Provide end-to-end servicing of non-strategic, standard programs
2. Develop strong internal stakeholder relationships
3. Review handoffs for completeness & accuracy, resolving discrepancies
4. Input details into the workflow tool to release instructions, ensuring completeness and accuracy
5. Monitor and resolve questions or rejections from AIG or partners
6. Monitor policy issuance and premium tracking for accuracy and adherence to timelines
7. Escalate servicing, premium, or technical issues as needed

Qualifications:

• 1+ year insurance experience or equivalent foundational knowledge; servicing environment experience preferred
• Knowledge of multiple lines of commercial insurance preferred
• Strong administrative skills and attention to detail
• Proficiency in IT packages: Outlook, Excel, Word
• Strong communication and interpersonal skills
• Good time management skills to meet deadlines
• Team-oriented mindset

Ready for new challenges? We want to hear from you.

Salary range for NYC-based positions: $57,000 - $72,000, plus potential bonuses. Benefits include a comprehensive Total Rewards Program. More details are available in the AIG Benefits Overview.

#LI-AR1

At AIG, in-person collaboration is valued. We ask team members to be primarily in the office to foster effective teamwork and a supportive environment.

Benefits and Culture

Our Total Rewards Program supports your health, wellbeing, and financial security, along with professional development. We are committed to a culture of inclusion, celebrating diverse talents, backgrounds, and perspectives through learning, activities, and Employee Resource Groups (ERGs). We are proud of our recognition and awards for fostering a positive, inclusive workplace.

AIG is an equal opportunity employer. We provide reasonable accommodations to qualified applicants and employees with disabilities. Contact [e-mail] for accommodations.

Functional Area: UW - Underwriting

Part of National Union Fire Insurance Company of Pittsburgh, Pa.

We are a global risk leader providing innovative solutions to manage risk, supporting our clients’ growth and our colleagues’ success. We encourage giving back through Volunteer Time Off and Matching Grants Programs.