MULTIMEDIA SPECIALIST AND WEBMASTER

City of Douglasville; Douglasville (GA); On-site; USD 29,000 - 39,000; Full time

Job summary

City of Douglasville is seeking a Multimedia Specialist and Webmaster to manage the City’s digital presence, produce on-air content, and oversee the main city website. The role includes content creation for websites, newsletters, and presentations, plus coordinating digital engagement with residents.

The position requires a Bachelor's degree in a related field and at least two years of experience; TV broadcast production experience is preferred.

Qualifications

• Bachelor’s degree in Communications, Marketing, Advertising, or a related field; two (2) years of related experience; related experience in TV Broadcast production preferred.

Responsibilities

• Oversees the daily operation, maintenance, performance, and security of the City’s official websites and affiliated subsites.
• Creates, edits, and manages content for websites, digital platforms, newsletters, and presentations.
• Manages production and distribution of the City’s electronic newsletter and coordinates content sequencing and formatting.
• Plans, shoots, and edits digital video and audio content for internal and external audiences.

Skills

Video editing

Content management

Graphic design

SEO basics

Public engagement

Education

Bachelor’s Degree in Communications/Marketing/Advertising

Tools

Video editing software

CMS (Content Management System)

Graphic design tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MULTIMEDIA SPECIALIST AND WEBMASTER

Full Time Douglasville, GA, US

2 days ago Requisition ID: 1673

Salary Range: $23.75 To $23.75 Hourly

JOB SUMMARY

The person in this position shoots, edits, and performs post-production work on all TV station programming and manages program scheduling for on-air content that is approved by the Community Relations Director. This incumbent also assists in development and oversees the maintenance of the City’s main webpage.

ESSENTIAL JOB FUNCTIONS

Website & Digital Platform Management

• Oversees the daily operation, maintenance, performance, and security of the City’s official websites and affiliated subsites, ensuring reliable functionality, accessibility, and public usability.
• Coordinates website structure, content updates, and enhancements in collaboration with departmental subject matter experts; initiates routine content reviews to ensure accuracy and timeliness.
• Ensures compliance with accessibility standards and apply search engine optimization (SEO) best practices to improve discoverability of City information.
• Coordinates with the Information Technology Department regarding hosting services, domain registration, SSL certification, and overall site security.
• Analyzes website traffic and performance metrics and prepares reports to inform content strategy and continuous improvement.
• Updates information, materials, and content regularly to ensure the City’s digital presence remains current and accurate.
• Responds in a timely manner to citizen requests and inquiries submitted through website forms and digital platforms, ensuring appropriate routing and follow-up.
• Research emerging website needs and periodically recommends enhancements, upgrades, and new functionality to support evolving public engagement goals.

Content Creation & Digital Communications

• Creates, edits, and manages written, graphic, and multimedia content for websites, digital platforms, newsletters, and presentations.
• Designs and maintains online forms and interactive tools to support service delivery, data collection, and two-way communication with residents.
• Supports digital branding efforts by ensuring content aligns with established City brand guidelines, messaging standards, and visual identity.
• Maintains and organizes the City’s digital asset library, including photography, video, and graphic files, using standardized naming conventions and version control.
• Provides proofreading and editorial support to ensure clarity, consistency, and accuracy of published materials.

Newsletter & Public Engagement Support

• Manages production and distribution of the City’s electronic newsletter, ensuring timely inclusion of accurate news, events, and announcements.
• Coordinates content sequencing, formatting, and automated feed compatibility to support consistent and effective outreach.
• Monitors and responds to resident inquiries received through digital communication tools, escalating or routing requests as appropriate.

Multimedia Production & Event Coverage

• Plans, shoots, and edits digital video and audio content for internal and external audiences in support of City communication objectives.
• Assists with studio and field production, including photography, videography, and event coverage, as assigned.
• Maintains readiness and proper storage of photography and video equipment, including cameras, audio gear, lighting, batteries, and media storage.
• Downloads, archives, and categorize digital media in accordance with departmental standards to ensure long-term accessibility and retrieval.
• Works closely with marketing, communications, and City departments to assess digital communication needs and translate them into effective web and multimedia solutions.
• Contributes to broader digital communication planning and strategy discussions to enhance public engagement and information delivery.
• Manages multiple concurrent projects with minimal supervision, balancing competing priorities and deadlines.
• Documents, tracks, and completes work requests using the department’s project tracking system.
• Performs other related duties as required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Requires a Bachelor’s Degree in Communications, Marketing, Advertising, or a related field; two (2) years of related experience; related experience in TV Broadcast production preferred; or an equivalent combination of education and experience.

CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS

None.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of principles and practices of producing television programs.
• Knowledge of media sources and resources.
• Knowledge of computer systems and software utilized in a business environment.
• Knowledge of video software.
• Ability to edit raw footage in post-production to a quality finished program.
• Ability to operate presentation equipment.
• Ability to create graphic design elements in production work.
• Ability to set up and operate field equipment.
• Ability to troubleshoot and provide technical support.
• Ability to operate remote vehicle and equipment.
• Ability to communicate clearly and concisely, verbally and in writing.
• Ability to establish and maintain effective relationships with those contacted in the course of work.
• Ability to exercise judgment in the release of information.
• Ability to coordinate and manage several projects simultaneously using effective time management and problem-solving techniques.
• Ability to work independently and follow through on assignments with minimal direction.

PHYSICAL DEMANDS

The work requires light physical effort and involves prolonged periods of sitting; frequent use of a computer and digital devices requiring repetitive motion; visual acuity to review and produce digital content; hearing and speaking to communicate effectively in person, by telephone, and through virtual platforms; and sustained mental acuity to manage multiple tasks, analyze information, and meet deadlines.

WORK ENVIRONMENT

The work is typically performed in a safe, secure office environment and may include periodic field assignments or event coverage. The position operates in a dynamic setting that requires adaptability and responsiveness to changing priorities, deadlines, and unanticipated communication needs.