MULTIMEDIA MARKETING CONSULTANT-INSIDE SALES

Woodward Communications, Inc.; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Woodward Communications, Inc. in Dubuque, IA is seeking a proactive sales and client-focused professional to deliver advertising and marketing services to existing customers and to develop new business through outbound calls and emails.

You will collaborate with account executives and various departments to meet deadlines, ensure quality, support revenue growth, and manage ad orders, proofs, and production tasks in a fast-paced environment.

Qualifications

• Outbound phone sales experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, internet applications, and general business technology.
• Experience in sales, customer service, or office administration helpful.

Responsibilities

• Provide advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives.
• Maintain a customer-first environment through proactive service and support for internal and external customers.
• Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses.
• Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives.
• Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities.
• Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines.
• Process advertising orders, enter and maintain customer information, and provide related administrative support.
• Respond to incoming customer inquiries and conduct outbound sales and follow-up activities.
• Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances.
• Adhere to department standards, procedures, and quality expectations.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Skills

Outbound sales

Customer service

Verbal communication

Written communication

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Internet applications

General business technology

Job description

• Provide advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives.
• Maintain a customer-first environment through proactive service and support for internal and external customers.
• Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses.
• Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives.
• Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities.
• Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines.
• Process advertising orders, enter and maintain customer information, and provide related administrative support.
• Respond to incoming customer inquiries and conduct outbound sales and follow-up activities.
• Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances.
• Adhere to department standards, procedures, and quality expectations.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Specific Responsibilities

• Provide advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives.
• Maintain a customer-first environment through proactive service and support for internal and external customers.
• Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses.
• Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives.
• Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities.
• Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines.
• Process advertising orders, enter and maintain customer information, and provide related administrative support.
• Respond to incoming customer inquiries and conduct outbound sales and follow-up activities.
• Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances.
• Adhere to department standards, procedures, and quality expectations.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Previous sales, customer service, office administration, or related experience required.
• Experience with outbound phone sales is preferred.
• Proficiency with Microsoft Office, internet applications, and general business technology.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a fast-paced environment.
• Ability to work independently while contributing effectively within a team environment.
• Strong customer service, organizational, and problem-solving skills.
• Ability to adapt to changing priorities and business needs.
• Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
• Demonstrated alignment with company core values and ESOP culture.

Physical Requirements

• Prolonged periods of sitting, standing, and working at a computer.
• Ability to frequently communicate with customers, prospects, and employees in person, by telephone, and through electronic communications.
• Ability to regularly operate standard office equipment, including computers, keyboards, phones, and other office technology.
• Ability to move about the office and travel locally for customer meetings, sales calls, events, and company activities.
• Ability to occasionally lift, carry, and move materials weighing up to 20 pounds.